Culinary Supervisor

WHAT YOU WILL DOLead the Kitchen TeamSupervise the culinary team during service to ensure food quality, speed, and presentation meet Topgolf standardsCoach and develop team members in real time, from technique and plating to attitude and accountabilityDelegate tasks clearly and ensure the team is set up to execute efficiently every shiftDrive team member engagement and build a kitchen culture people actually want to show up toOwn Quality and ExecutionExecute prep and pull lists consistently to ensure the kitchen is ready before service beginsMonitor and coach presentation technique and hold the line on food quality standards at every stationEnsure consistent food quality across every dish that leaves the kitchenParticipate in food ordering and assist with weekly inventories to keep costs and supply levels in checkKeep the Kitchen Safe and CompliantAlways oversee safety and sanitation practices across the kitchenEnsure proper equipment operation, cleanliness, and maintenance throughout the shiftUphold all food handling, storage, and safety standards in compliance with local regulationsDemonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage , and CaringWHY YOU’LL LOVE IT HEREYou'll lead a team in one of the highest-energy culinary environments in entertainmentYou'll have real ownership over kitchen performance and the guest experience it createsYou'll grow as a leader with support from an experienced culinary team above youYou'll work in a place where great food and a great time go hand in handCORE COMP E TENCIES FOR SUCCESSBeing Resilient | You stay composed, keep the kitchen moving, and lift the team even when service gets intense.Remains calm and professional during peak service, high-volume events, and unexpected challengesRecovers quickly when things go sideways and helps the team do the sameManages the heat, literally and figuratively, without letting pressure affect the team's performance or moraleLeads by example during the hardest parts of the shift so the team knows what steady looks likeCommunicates Effectively | You give clear direction, coach in the moment, and keep the kitchen operating as one team.Delegates tasks clearly and confirms understanding so nothing gets missed during serviceCoaches team members directly and constructively in real time without disrupting the flow of the kitchenCommunicates food quality issues, equipment concerns, and staffing needs to the Chef team promptlyListening to team feedback and creates a kitchen environment where people feel heard and supportedCustomer Focus | You know that every plate is part of the guest experience, and you hold the standard accordingly.Holds the team accountable for food quality, presentation, and consistency on every dishAnticipates service demands and preps the kitchen to deliver before issues ariseTreats the guest experience as the reason the kitchen exists and communicates that standard to the teamLooking for ways to continuously improve food quality, speed, and consistencyDrives Results | You push the team to hit their best every shift and build a kitchen that performs under pressure.Sets high standards for food quality, cleanliness, and execution and holds the team to themDrives prep completion, station readiness, and service execution with a sense of ownership and urgencyIdentifies performance gaps on the line and addresses them directly and quicklyTakes pride in a kitchen that runs well, looks clean, and puts out great food consistentlyQUALIFICATIONS3 years of culinary experience in a high-volume kitchen environmentProven ability to lead and develop a culinary teamHigh school diploma or equivalentMust be 18 years of age or older as required by state or local lawPHYSICAL REQUIREMENTSLet's be real — this isn't your typical desk job! Here's what you'll need to do to thrive in this role:Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating a fast-paced kitchen environment; this role operates in a high-volume kitchen and requires sustained physical stamina throughout the duration of each shiftAbility to lift, carry, and move items up to 50 pounds independently and up to 75 pounds with assistance, including food products, equipment, supplies, and delivery transport across multiple levels of the venueAbility to navigate stairs, ramps, and multi-level areas of the venue when transporting food, coordinating events, or overseeing service deliveryAbility to work in varying temperature environments on a frequent basis, including hot kitchen conditions, walk-in coolers, and freezersAbility to perform repetitive hand and wrist motions including cutting, stirring, lifting, and operating kitchen equipment throughout the shiftAbility to communicate clearly and effectively in a high-energy venue environment that may include moderate to high levels of background noiseAbility to work in a fast-paced, high-volume environment while maintaining focus, food safety standards, and quality under pressureSounds like a fit? We can’t wait to meet you!BENEFITSFree Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr