Front Desk Receptionist

Job Description

Job Description

Location: Providence Imaging Center- Irvine, CA

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.  

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Job Summary:

The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Candidates who are bilingual in Chinese are strongly encouraged.

Our ideal teammate:

• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. 
• Will work under general guidance with some expectation of autonomy.
• Has excellent verbal and written communication skills and strong attention to detail.
• Has the ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.
• Can work in a fast-paced, patient focused environment with heavy call volume.
• Is committed to quality patient care and exceptional customer service.

Essential Functions of a Front Desk Receptionist:

• Greets and register patients in a fast-paced radiology facility. 
• Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
• Schedule appointments and make referrals.
• Submits patient demographics and insurance information into the patients’ medical record.
• Works as a team to assist clinical and clerical staff and referring physician offices as needed.
• Deliver exceptional customer service.
• Performs other related duties as assigned. 

Education and Experience:

• High School degree or equivalent
• Minimum of 1 year of prior medical receptionist experience

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.

What We Offer:

• PTO for full-time employees
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances
• 401(k) Retirement Plan
• Employee Assistance Program