Front Desk Receptionist

Job Description

Job Description

Description

Protect-US Private Security is looking for a Front Desk Receptionist to join our company!

We are looking for a friendly and organized individual to join our team as a Front Desk Receptionist / Office Admin. The successful candidate will be responsible for providing exceptional customer service and administrative support to our clients and staff.

If you are an energetic, enthusiastic person who enjoys providing excellent customer service and administrative support, we want you on our team! Please submit your resume and cover letter and let us know why you would be the perfect fit for this exciting opportunity. We can't wait to hear from you!

This position is Monday - Thursday in our Costa Mesa office, with the option to work Fridays remotely if needed. 
Key Responsibilities

• Be the friendly face that welcomes clients, visitors, and staff to our office with a warm smile and a can-do attitude.
• Answer phone calls and emails with enthusiasm and direct them to the appropriate personnel, ensuring prompt and efficient communication.
• Manage the reception area, keeping it clean, organized, and presentable at all times.
• Schedule appointments and meetings like a pro, maintaining appointment calendars and following up with reminders.
• Be the superhero who handles incoming and outgoing mail and packages, ensuring they get to where they need to go on time.
• Provide administrative support to various departments as needed, using your excellent organizational skills to keep everyone on track.
• Keep the office stocked with necessary supplies and ensure inventory is well-managed.
• Take on special projects and challenges with excitement and dedication, knowing that you are an essential part of our team.

Skills, Knowledge and Expertise

• A high school diploma or equivalent. Associates or Bachelor's degree preferred.
• 1-2 years of experience in a customer service or administrative support role.
• Excellent communication and interpersonal skills that shine through in every interaction.
• Strong organizational skills and attention to detail that make you the go-to person for keeping things running smoothly.
• The ability to multitask like a pro and stay cool under pressure in a fast-paced environment.
• Proficiency in Microsoft Office and other standard office software.
• The ability to maintain confidentiality and exercise discretion when handling sensitive information.
• A professional demeanor and appearance that reflects our company values.