Patient Account Representative

Responsibilities Cottage Health seeks a Patient Account Representative for its CH Patient Financial Services – Professional Billing department. The role involves working hospital/physician accounts to ensure they are resolved in a timely manner, and performing tasks such as: Charge reviews and retro‑reviews Account/claim edits in the EHR Follow‑up on claim submission Remittance review for insurance collections Pursuing disputed balances Resolving credit balances from both government and non‑government entities The PAR interfaces with internal revenue cycle departments and external payer organizations including Health Information Management, Case Management, review organizations, access/registration areas, and clinical departments. EEO Statement Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination‑free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work. Pay and Benefits Pay for non‑physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on‑call pay, incentive pay and bonus opportunities where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. For more information on our comprehensive Total Rewards offerings, please visit #J-18808-Ljbffr