General Manager Quick Casual

Job Description

Job Description

As a General Manager, you are the face of our brand and the glue that keeps our team together. You will be expected to lead and impact your restaurants in the following ways: 

Daily Operations 

• Focus relentlessly on hospitality and providing exceptional customer experiences, paying attention to all the details. 
• Respond to customer feedback and handle customer concerns/needs. 
• Spot and solve problems 
• Ensure all food safety standards are maintained at all times 
• Maintain all facilities and equipment with hyper-awareness of functionality, and proactively deal with any repairs needed. 
• Complete and oversee all day to day administrative work and daily checklists
• Drive the key financial metrics on the P&L to meet or exceed targets 

Team  

• Establish a positive and inclusive work environment 
• Spot talent and hire, properly train, and develop team members for future growth, ensuring other managers do the same
• Provide hands-on leadership by working all positions and providing continuous and thoughtful feedback to the team. 
• Build a culture of strong focus on and appreciation for food safety and food quality
• Lead by example in all things 

Base compensation: $65k-$85k base salary commensurate with experience + $12k quarterly bonus potential 

Our four core values lead and guide our behavior in the following ways: 

• Be Generous – We incorporate the spirit of generosity into everything we do 
• Innovate – We embrace change and look for new and better ways to execute and deliver
• Serve with Urgency – We pay attention to the details and enthusiastically take action
• Better tastes Better – We hold ourselves to high standards and strive to continuously up our game in our food and in our actions. 

Ideal candidates will have: 

• 5+ years of general management experience in a fast-paced restaurant 
• Impeccable work ethic and integrity 
• Ability to remain steady and focused in the face of stressful situations or when working under significant pressure 
• Capacity to adjust their own behavior and approach depending on their circumstances
• A track record of leading and taking care of a diverse team 
• Ability to drive hospitality and inspire others to do the same 
• A food-safety mindset and ServSafe certification (along with any required city/state food safety certifications) 
• Strong communication and interpersonal skills 
• Proficiency with technology and restaurant software including POS systems, laptop and/or tablet 
• Manual dexterity able to operate cutting tools and kitchen utensils 
• Capability to occasionally move or transport items up to 25 pounds 

What’s in it for you: 

We invest in YOU. We are growing quickly and we allow you to do the same! You will receive 8 weeks of training so that you can learn all about our brand and what it takes to successfully operate the restaurant. Plus…. 

• Time Off Benefits: We offer a comprehensive time-off program that includes generous Paid Time Off (PTO) and paid sick time to support your work-life balance. 
• Free salads! 
• Healthcare, including vision and dental - Fully paid 12 week maternity leave 
• 5 weeks of paid bonding leave for fathers and adoptive parents 
• Pre-tax Flexible Spending, Commuter and Dependent Care benefits 
• Corporate wellness plan with ClassPass 
• 100% company-paid Life insurance
• 100% company-paid STD/LTD
• Opportunities for people-development bonuses 
• An engaging and supportive environment 

If you need reasonable accommodations at any point in the application or interview process, please let us know. 

We participate in eVerify.

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Referral program
• Employee discount
• Paid training

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Company Description

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Voted Forbes best since 2018.

Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.

At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.

We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.

At Gecko Hospitality, you certainly have... more choices