Benefit and Eligibility Specialist I

Salary: $25.21 - $28.01 Hourly
Location : Laramie, WY
Job Type: Permanent Full-time
Job Number: 2026-01537
Department: Department Of Family Services
Division: Economic Security Division
Opening Date: 06/12/2026
Closing Date: Continuous
FLSA: Non-Exempt
Job Classification: BEBP06


Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
We are seeking dedicated individuals to provide comprehensive case management for economic assistance, information, and referral cases. In this role, you will provide essential information and refer families to resources that promote self-sufficiency and ensure safety and protection.
You will join a passionate team committed to ensuring that every child in the welfare system has a path to a stable family connection. This is a powerful opportunity to make a lasting impact on a child's life by helping them find the belonging and support they deserve.
Our work at DFS is guided by three core values:

- Safe at home

- Giving families opportunities for success

- Supporting the people who support the families
We invite you to join the DFS family and support Wyoming families.

Laramie offers great outdoor activities that include mountain biking, rock climbing, fishing and winter sports which includes Snowy Range ski Resort) Medicine Bow-Routt National Forest and Vedauwoo Recreation area. Laramie is know as Wyoming's cycling capital.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE !

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator:
Human Resource Contact: View email address on click.appcast.io View phone number on click.appcast.io
ESSENTIAL FUNCTIONS : The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Provides support for economic assistance programs, which may include SNAP and POWER, etc.
• Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.
• Provides benefits timely and accurate while collaborating with other state and community partners for the public's health and safety.
• Assists with audits to ensure compliance with state and federal requirements.
• Maintains computer databases and enters information.
• Conducts client interviews to determine eligibility.
• Maintains cases once approved.
• Maintains public relations with community referral agencies and others.
• Recognizes and provides intervention services for people in crisis.
• Trains new employees.
• Assists with hearings through written or verbal testimony or exhibits.

Qualifications
PREFERENCES:
Preference may be given to applicants who are detail-oriented, multi-task capable, organized, and able to prioritize; good communicators both orally and written, and have customer service experience.
KNOWLEDGE:

• Knowledge of effective interviewing techniques, including attitudes, behaviors, and value judgments, affects worker-client relationships.
• Knowledge of laws, rules, regulations, policies, procedures, and manuals.
• Knowledge of community and governmental resources and programs and how to access them.
• Knowledge of agency computer systems and their application.
• Knowledge of general office procedures.
• Knowledge of state and federal criminal justice processes.

MINIMUM QUALIFICATIONS:
Education:

Associate's Degree

Experience:

0-2 years of progressive work experience (typically in Benefits and Eligibility)


OR

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Benefits and Eligibility)


Certificates, Licenses, Registrations:

None
Necessary Special Requirements
NOTES :

• FLSA: Non-Exempt
• All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.

Supplemental Information
Click here to view the State of Wyoming Total Compensation Calculator.

Click to view the State of Wyoming Classification and Pay Structure.


URL:


The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation:

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax .
Click here for detailed information or you can watch this short video to learn about our benefit package!.
01


(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02


(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03


(BEBP06) Which of the following best describes your work experience Benefits and/or Eligibility?Experience definition: (This experience includes, but may not be limited to, the following: full time work in a full-time position determining benefits or eligibility for health, loans, or related experience.)

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than two (2) years of relevant experience.
• Two (2) or more years of relevant experience.

04


(AA) Describe your relevant experience in the box below.
05


Are you detail oriented, multi-task capable, organized and able to prioritize?

• Yes
• No

06


(AA) Describe your experience with being detail oriented, multi-task capable, organized and able to prioritize in the box below.
07


Do you have good verbal and written communication skills?

• Yes
• No

08


(AA) Describe your verbal and written communication skills in the box below.
09


Do you have customer service experience?

• Yes
• No

10


(AA) Describe your experience in customer experience in the box below.
11


(A) Where did you hear about this opportunity?

• Goverment jobs
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resourses Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

12


(A) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for, if known. This employee may be eligible for a Referral bonus.
13


(AA) If you answered Other, please tell us where you heard about this opportunity.
14


(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.

• Yes
• No
• I am not a veteran

15


(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

16


(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at have read and understand the above statement.

• Yes
• No

Required Question