Materials Handler II (Exception Clerk) - Wearables 1st shift

Materials Handler II (Exception Clerk) - Wearables 1st Shift

Brand: Luxottica (LoA Corporate) Location: McDonough, GA, US, 30253 Store #: M03595 Stella Logistics Direct - ATL Lab Position: Full-Time

Total Rewards: Benefits/Incentive Information

If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

General Function

The Materials Handler II provides the workflow and exception solution to the operations team. The Materials Handler II works closely with the management team to hold operations accountable for deliver quality, accuracy, and process reliability. The Materials Handler II is also responsible root cause analysis and address properly to whom it's necessary any orders that do not ship within the desired lead time.

Major Duties And Responsibilities

• Collect work/orders to the floor blocked due exception based on priorities given from leadership.
• Analyzes error log, resolves issues and reports out issues that cannot be resolved.
• Troubleshoots and resolves issues to ensure on time shipping and delivery.
• Investigate inventory discrepancy for root cause.
• Helps coach and train associates so solve exception when it is possible.
• Works closely with leadership team to expedite high priority orders and ensure accuracy.
• Analyzes WIP report to ensure orders are released in a timely manner and follows up with operations team to make sure they ship on time.
• Acts as the subject matter expert for WIP report.
• Works closely with IT and support team to expedite high priority orders and ensure accuracy.
• Creates sense of urgency for the team in order to meet forecasted requirements.
• Completes projects as assigned.

Basic Qualifications

• High School Diploma or equivalent
• 2+ years relevant work experience
• Strong communication skills (verbal, written)
• Strong problem-solving and conflict resolution skills
• Proficient in Excel, Word, Access, PowerPoint
• Ability to work flexible hours and overtime as requested by leadership
• Ability to interact professionally with all levels of personnel
• Self-Starter; team player

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.