Program Manager - Security Hub Program

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,700+, and has 57 offices in 22 countries within key global markets.

Our challenge:

The Program Manager is responsible for the overall leadership, governance, planning, execution, and successful delivery of the Security Hub program supporting client Data Private Cloud (DPC) initiative. This role serves as the primary liaison between client stakeholders, Synechron leadership, and project delivery teams, ensuring alignment across business, security, architecture, engineering, and operational workstreams.

The Program Manager will oversee all phases of the Security Hub implementation, including governance, architecture, platform deployment, integrations, security controls, reporting, automation, operational readiness, production rollout, and hypercare support. The role is accountable for managing scope, schedule, budget, risks, dependencies, resources, stakeholder communications, and executive reporting while ensuring successful achievement of program objectives and milestones.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $140k - $150k/year & benefits (see below).

The Role

Responsibilities:

Program Leadership & Governance

• Lead the end-to-end delivery of the Security Hub program.
• Establish and manage program governance structures, steering committees, and executive review forums.
• Drive alignment across business, security, technology, risk, compliance, and operational stakeholders.
• Ensure adherence to project governance, quality standards, and delivery methodologies.
• Facilitate executive decision-making and issue resolution.

Program Planning & Delivery Management

• Develop and maintain integrated program plans, schedules, milestones, and resource forecasts.
• Manage project scope, deliverables, assumptions, dependencies, and constraints.
• Coordinate activities across architecture, engineering, integration, data, SRE, and business teams.
• Monitor delivery progress against approved milestones and commitments.
• Ensure successful completion of Phase 1 (Q3 2026) and Phase 2 (Q4 2026) objectives.

Stakeholder & Executive Management

• Serve as the primary point of contact between Client and Synechron leadership.
• Develop and manage stakeholder communication plans.
• Conduct weekly status meetings, steering committee sessions, and executive briefings.
• Manage escalations and facilitate timely issue resolution.
• Maintain alignment across business and technology organizations.

Financial & Resource Management

• Manage project budgets, forecasts, staffing plans, and resource utilization.
• Monitor program financial performance and delivery metrics.
• Coordinate onboarding and staffing activities across project teams.
• Support contract management, change requests, and scope adjustments.
• Ensure efficient allocation of project resources.

Risk, Issue & Dependency Management

• Establish and maintain risk, issue, decision, and dependency logs.
• Proactively identify and mitigate delivery risks.
• Manage cross-functional and external dependencies.
• Escalate critical risks and issues to leadership when required.
• Ensure contingency and recovery plans are maintained.

Delivery Oversight & Quality Management

• Ensure deliverables meet contractual, technical, and quality expectations.
• Monitor milestone completion and client acceptance activities.
• Ensure compliance with client governance standards and project controls.
• Support audit readiness and delivery traceability requirements.
• Conduct regular delivery reviews and health checks.

Compliance & Regulatory Coordination

• Coordinate activities supporting governance, compliance, audit, and regulatory requirements.
• Ensure project deliverables support audit-ready evidence generation.
• Oversee control traceability and compliance reporting activities.
• Support examination readiness and stakeholder reporting requirements.

Operational Readiness & Hypercare

• Oversee production readiness planning and deployment activities.
• Coordinate training, knowledge transfer, and operational handoff activities.
• Manage hypercare support and stabilization efforts following go-live.
• Ensure successful transition to client operational support teams.
• Lead project closure and lessons-learned activities.

Requirements

You Are:

Experience

• 15+ years of program and project management experience.
• 10+ years managing large-scale cybersecurity, technology transformation, cloud, or infrastructure programs.
• Experience leading multi-million-dollar programs with distributed delivery teams.
• Experience delivering projects within highly regulated financial services environments.
• Proven success managing executive stakeholders and steering committees.

Program Management Skills

• Program Governance
• Strategic Planning
• Financial & Budget Management
• Resource Management
• Risk & Issue Management
• Vendor & Partner Management
• Stakeholder Management
• Executive Communications
• Change Management
• Agile, Waterfall, and Hybrid Delivery Methodologies

Technical & Security Knowledge

• Cybersecurity Programs
• Security Operations & Governance
• Cloud Platforms & OpenShift
• Enterprise Integration Programs
• Security Controls & Compliance
• Identity & Access Management
• Operational Resilience
• Regulatory & Audit Programs

Tools

• Microsoft Project
• Jira / Azure DevOps
• Confluence
• Microsoft Office Suite
• Power BI
• ServiceNow

Preferred, but not required:

• PMP, PgMP, PMI-ACP, or equivalent certification.
• Experience delivering Security Operations, SIEM, SOAR, Security Hub, CNAPP, CSPM, or Governance platforms.
• Experience managing OpenShift, cloud security, or large-scale infrastructure programs.
• Previous experience supporting client or other major financial institutions.
• Experience managing global onshore/offshore delivery teams.
• Knowledge of NIST, CIS, ISO 27001, and regulatory compliance frameworks.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 57 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.