Credit and Collections Representative

At Codale Electric, we’re proud of the role we’ve played in projects such as the new Salt Lake Airport, the Las Vegas Raiders stadium, and Soleil Lofts, as well as in housing, commercial, and industrial projects across the Intermountain West. We strive to be the best wholesale distributor in the area and invite you to be part of building the future. The Credit and Collections Representative is a cross‑functional support role responsible for delivering high‑quality customer experience while protecting Sonepar Mountain’s accounts receivable. This position supports both Codale and QED operations, serving as the primary resource for customer lien waivers and customer service matters across Sonepar Mountain Holdings. The role is based in Denver, CO or Salt Lake City, Utah, with primary support responsibilities across Arizona, Colorado, Nevada, and Utah, with flexibility to support additional markets as needed. State‑specific lien law and form requirements are critical to success. Lien Waiver & Construction Support (Primary Focus) Review, prepare, and execute customer lien waivers within established guidelines. Ensure compliance with applicable lien laws across supported states (AZ, CO, NV, UT). Support pre‑lien, bond claim, and construction documentation processes. Coordinate with credit team and customers to resolve lien‑waiver or lien‑related issues. Customer & Sales Support Serve as the primary contact for customer inquiries related to accounts and lien documentation. Partner with Sales and Branch teams to resolve issues quickly and effectively. Provide timely, accurate responses while maintaining a strong customer experience. Credit & Collections Support Assist in monitoring past‑due accounts and support collections efforts as needed. Process payments (CC, ACH) and assist customers with online account access. Research and resolve payment discrepancies. Escalate identified risks appropriately. Account Setup & Credit Support Manage customer account setup and ongoing account maintenance. Review credit applications for completeness and collect required documentation. Maintain accurate and compliant customer credit files. Support shared mailbox workflow and meet service level expectations. Reporting & Systems Support A/R reporting and aging reviews. Utilize systems including Eclipse, BillTrust, GETPAID, and other credit tools. Key Success Factors Demonstrates a team‑first mindset and supports cross‑functional collaboration. Maintains strong attention to detail and organization in a high‑volume environment. Communicates clearly and effectively with customers and internal stakeholders. Identifies risk early and escalates appropriately. Consistently delivers a high level of customer service and responsiveness. Required Experience & Qualifications 2–5 years of relevant experience (construction, credit, or collections preferred). Working knowledge of lien waivers and construction documentation strongly preferred. Experience supporting customer accounts or credit operations preferred. Strong customer service orientation and problem‑solving skills. Notary Public certification preferred. Proficiency in Microsoft Office (Outlook, Excel, Word, MS Teams, Co‑pilot). What Success Looks Like (First 90 Days) Accurately processes lien waivers and related documentation with minimal rework. Provides timely, consistent support to customers and internal teams. Keeps pace with shared workflow volumes and meets turnaround expectations. Builds strong relationships with Credit, Sales, and Branch partners. Identifies and escalates issues early while maintaining service continuity. Our Competitive Benefits 401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long‑term and Short‑term Disability, Life Insurance and a Definitive Career Path. Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call View phone number on click.appcast.io or email View email address on click.appcast.io‑us.com. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non‑Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. #J-18808-Ljbffr