Account Associate

Job Description: As an Account Associate, you'll play a key role within the Corporate Trust Document Custody Front Office Team, supporting some of the world's largest financial institutions and lenders. This position combines client service, account coordination, operational support, and problem-solving. You'll work directly with Relationship Managers, clients, loan servicers, and internal operational teams to ensure mortgage and loan documentation is managed accurately and efficiently while helping critical client transactions move forward. If you enjoy building relationships, solving problems, staying organized, and working in a collaborative environment, this is an excellent opportunity to develop your career within financial services. Communication is primarily conducted through email (approximately 95%), with occasional phone conversations and meetings. You'll collaborate daily with: Relationship Managers Account Associates Clients and financial institutions Loan servicers Review, Release, and Vault teams Various operational and support departments Key Responsibilities Client & Account Support Respond to client inquiries and requests Research loan and collateral information Provide reporting, updates, and status information Deliver timely and accurate client support Coordinating Across Teams Partner with internal teams to ensure transactions move efficiently Coordinate activities related to funding, purchases, sales, pooling, and securitizations Support issue resolution across multiple departments Problem Solving & Process Management Investigate and resolve documentation and processing issues Collaborate with internal and external partners to identify solutions Proactively address issues before they impact clients Main Position Details: Start: 11/16 Pay: $22.00/Hr Schedule: Monday - Friday 8:00am - 5:00pm Location: Minneapolis, MN. Hybrid remote after 2-3 months based on performance & attendance Duration: Contract Additional Skills & Qualifications What Makes Someone Successful in This Role? We're looking for someone who: Communicate professionally and effectively Are highly organized and detail-oriented Enjoy solving problems and identifying solutions Can successfully manage multiple priorities Take initiative and ownership of their work Adapt quickly to changing priorities and business needs Build strong working relationships with others Demonstrate a desire to learn and grow professionally Required Skills & Qualifications: Strong written and verbal communication skills Excellent organizational and time-management abilities Ability to manage multiple priorities in a fast-paced environment Exceptional attention to detail and accuracy Strong customer service and relationship-building skills Ability to learn new systems and processes quickly Intermediate proficiency in Microsoft Excel and Microsoft Word #centralpriority26 Job Type & Location This is a Contract position based out of Minneapolis, MN. Pay and Benefits The pay range for this position is $22.00 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of Minneapolis, MN. Application Deadline This position is anticipated to close on Nov 6, 2026. Workplace Type This is a hybrid position in Minneapolis,MN. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Job Summary Job number: JP-006371951 Profession: Customer Service