Vice President & Controller

Pay Range

Pay Range: Charlotte, Miami, San Antonio: $174,000 – $194,500 Atlanta, Buffalo, Dallas, Fresno: $184,000 – $205,700 Houston, Johnston, Minneapolis: $187,000 – $209,000 Chicago, Philadelphia, Voorhees: $195,700 – $218,700 Boston, Los Angeles: $203,700 - $227,600 New York City, San Francisco: $217,000 – $242,800

SUMMARY

The Vice President & Controller is a senior enterprise leader responsible for the integrity, accuracy, timeliness, and reliability of the organization’s financial reporting, accounting operations, controls, and regulatory compliance. The role provides strategic leadership to the accounting function, builds organizational capability, and establishes the processes, controls, and standards required to support a complex and evolving organization. The Vice President & Controller demonstrates strong business acumen and communicates financial performance clearly and effectively to audiences at all levels, including executive leadership. Reporting to the CFO, the Controller is a core member of the executive Finance leadership team and works in close partnership with the CFO, the Vice President of Financial Planning & Strategy, and the Vice President of Finance Operations. The Controller has primary accountability for accounting, financial reporting, controls, audit, and related compliance matters while sharing responsibility for the overall quality and effectiveness of Finance.

ESSENTIAL FUNCTIONS

Organization and Talent Leadership

Build and lead a high-performing accounting organization, including talent development, succession planning, and organizational design for 15 direct and indirect reports

Act as a trusted advisor to the CFO and executive leaders on accounting implications of strategic and operational decisions

Enterprise Accounting and Financial Reporting

Own the integrity and effectiveness of the monthly, quarterly, and annual close, ensuring timely, accurate, and decision-useful financial reporting

Own the preparation and integrity of internal and external financial statements and related disclosures

Provide accurate financial results and accounting insights, partnering with FP&A to explain performance drivers and material variances to management

Establish and enforce accounting policies aligned with GAAP and regulatory standards

Controls, Audit, Tax, and Regulatory Stewardship

Serve as the primary owner and executive lead for all external audits, including planning, execution, issue resolution, and remediation

Ensure audit readiness year-round and maintain strong relationships with external auditors, regulators, and advisors

Own all federal, state, and local tax filings and compliance requirements, including coordination with external specialists as needed

Support the CFO in presenting financial reporting, audit results, accounting matters, and internal control topics to the Board of Directors and/or Audit Committee

Lead implementation of new accounting standards, ensuring timely adoption, proper documentation, and clear communication of impacts

Identify emerging accounting, reporting, control, compliance, and financial process risks and ensure appropriate controls, mitigation, escalation, and oversight

Accounting Operations and Transformation

Oversee transactional accounting functions, including accounts payable, accounts receivable, payroll, cash management, fixed assets, investments, insurance, and technology-related accounting

Establish a continuous-improvement agenda for accounting operations, leveraging automation, standardization, and technology to improve speed, scalability, accuracy, and control

Ensure accounting operations scale effectively with organizational growth, complexity, and change

Executive and Enterprise Partnership

Lead the accounting workstream for acquisitions, mergers, joint ventures, strategic investments, and other complex transactions, including due diligence, transaction structuring considerations, purchase accounting, opening balance sheet preparation, and post-close integration.

Ensure acquired entities’ accounting processes, controls, and reporting are integrated effectively into AAA’s framework

Partner with executive and functional leaders on strategic initiatives, ensuring accounting, control, reporting, and financial governance implications are appropriately considered

Support ad hoc projects, special initiatives, and emerging responsibilities that may not be explicitly defined but are necessary for effective finance leadership

EDUCATION & EXPERIENCE

Bachelor’s degree in Accounting, Finance, or related discipline required CPA designation strongly preferred; advanced coursework or certifications in accounting, audit, or finance transformation a plus

Significant progressive accounting and finance experience, typically 15+ years, including at least 5–7 years+ leading enterprise accounting functions

Demonstrated experience serving as Controller, Assistant Controller, or equivalent senior leader in a mid-sized to large organization, ideally with multi-entity, multi-fund, or complex reporting structures

Demonstrated success leading complex accounting organizations and developing senior accounting talent

Proven track record leading month-, quarter-, and year-end close and financial statement preparation in environments requiring high accuracy, strong controls, and tight timelines

Extensive experience designing, implementing, and operating internal control frameworks, financial policies, and audit processes

Experience directing external audit relationships, including planning, execution, issue resolution, and remediation, as well as preparing materials for the Board, Audit Committee or similar governance bodies

Experience leading accounting transformation initiatives, including process redesign, system implementations or upgrades, automation, and standardization

Experience partnering with FP&A, IT, and business leaders to ensure accounting structures support analytics, forecasting, and strategic decision-making

The American Arbitration Association is an equal opportunity employer (EEO) and we value diversity in our workplace. We consider all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. Thank you for your interest in a career with the American Arbitration Association. The American Arbitration Association (AAA) and its global division, the International Centre for Dispute Resolution (ICDR), are global leaders in arbitration, mediation, and online dispute resolution. For over a century, we have helped resolve complex disputes with fairness, efficiency, and integrity — earning the trust of businesses, organizations, and individuals worldwide. Today, we are transforming how disputes are resolved. As a digital-first, solutions-driven organization, we are integrating advanced technology, data, and AI-enabled tools to improve speed, accessibility, and the overall user experience. Our culture is grounded in purpose, innovation, and continuous improvement. We are proud to be recognized as a best-in-class employer, offering meaningful careers where employees can grow, collaborate, and make a measurable impact. Our comprehensive benefits include health coverage, a 403(b) with strong employer contributions, student loan assistance, and generous paid time off — supporting both professional success and personal well-being.