Recruiter / Office Manager (Customer & Sales Support)
Full-time
Reworkssolutions
Primary Function
Inbound sales support: answering calls from prospective buyers and guiding them through our product options to a confident purchase decision. Beyond calls, you'll function as an office manager — keeping orders, shipments, and customer follow-ups organized and on track.
Key Responsibilities
- Answer inbound calls from prospective buyers
- Walk customers through our table models and customization options
- Process and place customer orders
- Track shipping and proactively manage delivery follow-ups
- Handle general customer inquiries and troubleshoot issues as they arise
- Keep order and customer records organized ( Excel / Google Sheets )
- General office management tasks as needed
Product & Training
- Our catalog includes roughly 15–30 tables with various custom options
- The product line is not overly complex — full training will be provided
- The owner is hands-on, accommodating, and committed to fully training the right candidate
Ideal Candidate Profile
- Comfortable with basic Excel and Google Workspace tools (Docs, Sheets, Gmail, etc.)
- Prior CRM or Excel experience is a strong plus, but nothing advanced is required
- Personable, chatty, and enthusiastic on the phone
- Strong customer service instincts — patient, helpful, and clear communicator
- Coachable and eager to learn — no prior industry experience needed
- Comfortable multitasking between calls, orders, and shipment tracking
Nice to Have (Not Required)
- Interest in outbound sales — light outreach volume (~10 calls/day ) may be available
- Additional earning potential: a few hundred dollars extra per month for each sale closed through outbound outreach
- Prior experience in an office manager or administrative support role
Compensation & Growth
- The owner is willing to invest in and compensate the right person for long-term fit
- Outbound sales, if pursued, offers meaningful additional upside on top of base pay
Benefits
- Comfortable working U.S. hours
- Remote work from home
Vacancy posted 10 days ago
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