PAS Intake Specialist for Simmons Cancer Center

PAS Intake Specialist for Simmons Cancer Center

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits!

JOB INFORMATION: Location: Simmons Cancer Center Schedule: Monday-Friday | 8:00 AM-5:00 PM Training: 3-4 weeks on-site Hybrid Eligibility: Based on successful training completion and performance. Hybrid schedule consists of one week per month on-site and the remaining weeks remote.

JOB SUMMARY

Works under supervision to support complex patient access operations. This position ensures that services are accessed efficiently by serving as a single point of contact for patients, physicians and employees to access clinical services while maintaining a high level of customer service to all internal and external customers.

ESSENTIAL FUNCTIONS

Job Duties Schedules patient care procedures accurately (procedure, exam, area or physician referral, location, time of procedure); balances exams with patient/customer time request and provider availability. Interviews patient and/or physician's office to obtain medical history and patient demographic information and documents in EPIC and electronic systems. Coordinates with physician's office and/or ancillary department regarding additional information needed to obtain pre-certification and insurance benefits. Maintains department productivity standards. Pre-registers patient cases by entering complete and accurate information in electronic medical records prior to patient's arrival. Identifies and verifies all essential information pertaining to intake, insurance verification/eligibility, and precertification on all applicable patient accounts. Revises information in computer systems as needed. Documents pertinent information and efforts in computer system based upon department documentation standards. Maintains department productivity standards. Reschedules exams at patients' or departments' requests. Initiates confirmation call back to patient to include appointment reminder, location, time, prep instructions, and/or financial responsibility. Ensures all exams are scheduled with proper clinical indicators and coding nomenclature. Counsels offices and/or patients when an "out of network" situation becomes apparent or other potential pay or technicalities arise. Coordinates with Financial Counselor to identify funding source and additional information needed to secure accurate third-party billing and/or patient financial responsibility. Coordinates as needed with other departments/ancillary areas for special needs or resources. Demonstrates ongoing competency skills including age-specific competencies, above level problem solving skills and decision-making abilities. Performs other duties as assigned.

QUALIFICATIONS

Education and Experience Required Education High School Experience 3 years of hospital admitting/ scheduling experience or equivalent. Knowledge, Skills and Abilities Proficient computer skills, including MS Word, Excel and types minimum of 35 wpm. Requires strong interpersonal communication and documentation skills. Ability to spell with accurate data entry skills. Possesses a true "customer service" oriented work style. Knowledge of Siemens system preferred. Good general health and stress coping ability. Ability to speak and hear to allow discussions with patients, co-workers and public. Light lifting (requires lifting 20 lbs. with frequent carrying of up to 20 lbs.) Possess near vision acuity for accurate reading on computer screens.

PHYSICAL DEMANDS/WORKING CONDITIONS

Working Conditions Hospital Setting Office Setting

PACT STATEMENT

P-Problem Solving: To achieve excellence in patient care and service, all employees are expected to take ownership in solving problems effectively, efficiently and to the satisfaction of the patient. A-Ability, Attitude and Appearance: In keeping with a professional healthcare environment, all employees are expected to have the ability to perform their jobs and to appear and conduct themselves in a professional and positive manner. C-Communications and Compassion: It is our goal that all our communications are clear, courteous, timely, and delivered with compassion, respect and appropriate confidentiality. T-Teamwork: In our medical environment, our patients regard every employee they encounter as a member of the Southwestern Medical Center team. Our goal is to individually work hard to contribute to our team, support our co-workers, and to achieve not only excellent patient care and service, but also a satisfying, caring environment for each other.

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UT Southwestern Medical Center