Accounts Receivable Specialist

Job Description

The purpose of the Accounts Receivables Specialist position is to ensure customers' payments are collected in a timely manner for contracts, inspections, and service work for branch locations, as assigned.

Essential Job Duties:

• Perform collection efforts on specific branch locations, as assigned.
• Document communication and efforts within the ERP/CRM and internal business systems.
• Achieve set benchmarks or productivity goals, as assigned, and communicated.
• Communicate with customer by phone and email about invoices and services provided.
• Collect necessary paperwork to resolve any remittance differences.
• Timely documentation of collection efforts.
• Prepare for and attend all scheduled collection meetings.
• Work with billing staff to resolve identified billing concerns.
• Cash application back up for multiple deposits received.
• As time permits, provide project support for departmental success.
• Other duties as assigned.

Qualifications:

Education, Training, Certifications:

• Associate's and/or bachelor's degree in Business, Finance or similar; preferred.

Experience, Knowledge, Skill Requirements:

• 2 years relevant work experience in the construction industry or accounts receivables
• 2 years collections experience
• 2 years customer service experience
• 2 years of professional computer skills
• 2 years ERP/CRM systems; preferred

Communication Skills:

• Must have the ability to effectively read, write and communicate in English with employees and customers.
• Strong interpersonal, written, and oral communication skills.
• Ability to express empathy.

Systems and Software Skills:

• Ability to operate a computer, use Microsoft Office required.

Other Qualifications:

• Valid driver's license with acceptable driving record required.
• Must be able to comply with SFPH's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

Physical & Work Environment Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders. Employee will frequently be required to drive and walk for periods.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with others. Employees will occasionally be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee must occasionally wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.