Administrative and Operations Support Clerk

Job Title

The incumbent provides clerical support to the administrative and operational areas of the Clerk's Office. In addition, the incumbent acts as a backup Electronic Court Recorder Operator (ECRO) and intake generalist, as needed. The incumbent is fully proficient in administrative support duties such as filing, copying, data input/extraction, and detailed data review. The ideal candidate will display initiative, good judgment, professionalism, ability to handle a variety of tasks, excellent organizational skills, ability to maintain confidentiality, and strong time management skills.

Duties And Responsibilities

Use court approved software and systems to research, compile data, prepare reports and forms, and track information. Review and analyze compiled information for completeness, accuracy, and compliance.

Prepare letters, notices, and other correspondence. Proofread and edit documents for accuracy, proper grammar, and spelling.

Maintain, update, and track both paper and electronically stored files (i.e. forms, correspondence, reports, and other documents). Assist with locating, scanning, copying, and filing documents.

Perform financial duties, including assisting with organizing, balancing, and reconciling financial records. Prepare bank deposits. Process financial transactions using applicable financial tracking systems.

Assist in coordinating, monitoring, and communicating the status of tasks, projects, and programs.

Assist with creating, maintaining, and updating user guides, procedures, manuals, and forms to ensure consistent use of systems throughout the court unit.

Record verbatim court proceedings using electronic sound recording equipment. Annotate accurate log notes during proceedings, as required, and monitor courtroom technology to ensure proper recording.

Answer telephones and communicate effectively with customers and external filers. Assist attorneys and the public with questions regarding bankruptcy procedures, status of cases, as well as dates and locations of hearings.

Provide information, forms, and electronic case filing (ECF) instruction to external customers. Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Balance cash drawer at the end of the day.

Scan, enter data, and upload documents into the case management system, including petitions, motions, complaints, memos, orders, and other pleadings as necessary.

Retrieve, scan, copy, file, sort, and process incoming mail. Receive and stamp incoming documents. Prepare outgoing mail and packages for pick up.

Create copies of documents or other court forms for attorneys and other requesters. Certify court documents.

Provide backup coverage for team members and other departments as required.

Perform all other duties as assigned.