Collections Specialist

We are looking for a Collections Specialist to support business-to-business account recovery efforts for a Contract position based in Huntington Beach, California. This role focuses on managing a high-volume portfolio, maintaining clear client communication, and helping resolve outstanding balances through effective follow-up and problem-solving. The ideal candidate brings strong commercial collections experience, attention to detail, and confidence working with billing data and account records in Excel and enterprise systems.Responsibilities:• Manage a portfolio of approximately 50 to 100 commercial accounts, following up on outstanding invoices and driving timely resolution of past-due balances.• Communicate with retail business clients through written correspondence and other outreach methods to secure payment commitments or bring accounts to closure.• Use credit and collections platforms to initiate automated reminders and support consistent follow-up activity across assigned accounts.• Prepare and issue final demand notices when standard collection efforts have not resolved delinquent balances.• Investigate billing concerns and account issues, identify the cause of nonpayment, and work toward practical solutions with customers.• Maintain accurate account documentation, payment updates, and collection activity records within JD Edwards EnterpriseOne and related systems.• Analyze account details and aging information in Microsoft Excel to prioritize collection efforts and monitor progress against outstanding receivables.