Front Desk & Patient Experience Coordinator
$18 - $22 per hourTrilogy Physical Therapy
Dynamic Front Desk & Patient Experience Coordinator
Part time position M-Th, 1:00 pm - 6:00 pm - Grand Island, NY About the Role
Are you the kind of person who can light up a room-whether it's in person or over the phone? Do you thrive on juggling tasks with a smile while making every patient feel like the most important person in the building? We're looking for an energetic, people-loving multitasker with impeccable organizational skills and a genuine passion for customer care. In this role, you'll be the heartbeat of our clinic, creating a welcoming environment while keeping our front desk running like clockwork. About Trilogy
At Trilogy, we believe healthcare should feel personal, welcoming, and empowering. Our family of practices at Trilogy Wellness-provides patient-centered care that blends clinical excellence with genuine compassion. We're more than just a workplace; we're a team of passionate professionals who support each other, celebrate successes, and work together to make a difference in our community. Every role, from our clinicians to our front desk, plays a vital part in creating an environment where patients feel valued, heard, and encouraged on their path to recovery. If you're looking to join a team that values both professional growth and a positive, people-first culture, you'll feel right at home with Trilogy. Responsibilities & Duties • Greet and engage every patient with a warm, professional, and friendly demeanor-both in person and on the phone. • Schedule all incoming patients and register them in the EMR system. • Obtain initial authorizations from insurance companies and updated prescriptions. • Accurately collect and record patient payments daily. • Timely fax, scan, and follow up on documentation (referrals, Plans of Care, re-evaluations). • Resolve scheduling conflicts in collaboration with therapists • Route phone calls and messages efficiently. BENEFITS & PERKS :
Our company proudly operates a network comprising six outpatient physical therapy clinics, five school district contracts offering both occupational and physical therapy services, and four medically oriented gyms. Each of these establishments is committed to serving the dynamic community of Western New York.
Part time position M-Th, 1:00 pm - 6:00 pm - Grand Island, NY About the Role
Are you the kind of person who can light up a room-whether it's in person or over the phone? Do you thrive on juggling tasks with a smile while making every patient feel like the most important person in the building? We're looking for an energetic, people-loving multitasker with impeccable organizational skills and a genuine passion for customer care. In this role, you'll be the heartbeat of our clinic, creating a welcoming environment while keeping our front desk running like clockwork. About Trilogy
At Trilogy, we believe healthcare should feel personal, welcoming, and empowering. Our family of practices at Trilogy Wellness-provides patient-centered care that blends clinical excellence with genuine compassion. We're more than just a workplace; we're a team of passionate professionals who support each other, celebrate successes, and work together to make a difference in our community. Every role, from our clinicians to our front desk, plays a vital part in creating an environment where patients feel valued, heard, and encouraged on their path to recovery. If you're looking to join a team that values both professional growth and a positive, people-first culture, you'll feel right at home with Trilogy. Responsibilities & Duties • Greet and engage every patient with a warm, professional, and friendly demeanor-both in person and on the phone. • Schedule all incoming patients and register them in the EMR system. • Obtain initial authorizations from insurance companies and updated prescriptions. • Accurately collect and record patient payments daily. • Timely fax, scan, and follow up on documentation (referrals, Plans of Care, re-evaluations). • Resolve scheduling conflicts in collaboration with therapists • Route phone calls and messages efficiently. BENEFITS & PERKS :
- Hourly Rate: $18- $22 - Benefits commensurate with experience
- Flexible PTO (Paid time off)
- Health Benefits: Health, Dental, and Vision Insurance
- Health Savings Account
- 401k plan
- Medical Front Desk Experience Preferred
- Knowledge in Insurances Eligibility and Authorizations
- Knowledge with EMR systems
Our company proudly operates a network comprising six outpatient physical therapy clinics, five school district contracts offering both occupational and physical therapy services, and four medically oriented gyms. Each of these establishments is committed to serving the dynamic community of Western New York.
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Front Desk & Patient Experience Coordinator in Amherst, NY vacancy
$20 - $26 per hour
...Endodontics - West Seneca, is seeking a Patient Care Coordinator to join our busy specialty... ...on all administrative and front office duties to provide an exceptional experience to all patients and visitors.... ...and files Keep front desk tidy and presentable with all...SuggestedTemporary workWork at officeWork from homeMonday to FridaySpecialty1 Partners
West Seneca, NY4 days ago- ...salary ~ Dental insurance Seeking Patient Care Coordinator for our Grand Island Office Join a team where patient experience comes first. We’re seeking a friendly,... ...and detail-oriented professional to manage front desk operations and create a welcoming,...SuggestedFull timeWork at office
Trilogy Wellness Inc.
Buffalo, NY18 days ago - ...Assistant plays a vital role in managing front desk operations at a medical office. This... ...and organizational skills to facilitate patient scheduling, insurance verification, and... ...Required Qualifications ~ Minimum of 1 year experience in medical office administration...SuggestedPart timeWork at office
Paul J. Wopperer, M.D.
Williamsville, NY5 days ago - ...diploma or equivalent Strong customer service, sales, or retail experience Experience working with PC hardware and software including... ...troubleshooting skills, and presentation skills Previous experience with patient/customer appointment scheduling Proficiency with basic...SuggestedWork at officeImmediate startFlexible hours
NationsBenefits
Cheektowaga, NY1 day ago $18 - $20 per hour
...Full-time Description We are seeking a patient-focused Patient Services Representative to join... ...role, you will help ensure a positive patient experience and support the efficient operation of the clinic by coordinating communication between patients and healthcare...SuggestedFull timeMonday to FridayRoswell Park Cancer Institute
Williamsville, NY3 days ago- ...Responsibilities Demonstrate our core values of being patient centered, team focused, service driven,... ...certification is required. Proven experience (1+ years) as a Coder or in a similar... ...and finger dexterity and eye-hand coordination to enter data and operate office...Work at officeRemote work
Excelsior Orthopaedics in
Amherst, NY2 days ago - ...payer requirements, and regulatory changes. Maintain strict patient confidentiality and HIPAA compliance. Options for hybrid... ...or equivalent). Minimum of two (2) years of medical coding experience in a physician office or medical practice required. Pediatric...Work at office
Medical Health Associates of Western New York
Williamsville, NY5 days ago $15.75 - $19.5 per hour
...Job Title: Full-Time Patient CoordinatorSchweiger is one of the leading... ...create the Ultimate Patient Experience and a great working... ...servicesJob Summary: Full-Time Patient Coordinator at our Northtown Office. The... ...Coordinator executes all front office duties and provides support...Hourly payFull timeTemporary workWork at officeLocal areaMonday to FridayWeekend workWeekday workmyDermRecruiter
Buffalo, NY4 days ago$15.75 - $19.5 per hour
...Patient CoordinatorSchweiger is one of the leading dermatology practices... ...create the Ultimate Patient Experience and a great working... ...Job Summary: Full-Time Patient Coordinator at our Northtown Office. The... ...Patient Coordinator executes all front office duties and provides support...Hourly payFull timeWork at officeLocal areaMonday to FridayWeekend workWeekday workSchweiger Dermatology Group
Buffalo, NY4 days ago$15.75 - $19.5 per hour
...Job Title: Full-Time Patient Coordinator Schweiger is one of the leading dermatology practices... ...is to create the Ultimate Patient Experience and a great working environment for our... ...The Patient Coordinator executes all front office duties and provides support to...Hourly payFull timeTemporary workPart timeWork at officeLocal areaMonday to FridayWeekend workWeekday workmyDermRecruiter
Buffalo, NY4 days ago- ...office from check-in to check-out. Job Duties: Greet patients upon arrival and perform check-in tasks. Collect and update... ...needed. Other duties as assigned by management. Education/Experience: High school diploma or equivalent. Previous, relevant...Work at office
Insight Eye Care
Williamsville, NY4 days ago - ...is dedicated to providing high-quality patient-centered care to our community. We are... ...customer service and ensuring a smooth patient experience. If you have experience in a medical... ...: ~1-2 years’ experience with front desk operations, patient scheduling, phone handling...Full timeWork at officeLocal areaMonday to FridayShift work
Premier Health Partners PC
Buffalo, NY11 days ago $18 - $19 per hour
...What You'll Do Welcome patients and provide outstanding customer... ...maintain accurate records Coordinate referrals, authorizations, and... ...What We're Looking For Experience in a medical office, healthcare setting, or front desk role required Knowledge of...Hourly payFull timeWork at officeMVPT Physical Therapy
Buffalo, NY9 days ago- ...Bernas, M.D.This is not a traditional front-desk position. The Medical Secretary... ...physician, managing daily workflow, coordinating surgical procedures, and ensuring accurate... ...an important role in shaping the patient's overall experience. Excellence in patient care is our primary...Work at office
UBMD Orthopaedics and Sports Medicine
Buffalo, NY3 days ago $15 - $20.63 per hour
...Buffalo, NY is looking for a receptionist to handle scheduling, patient greetings, and payments in a physician office setting. The... ...candidate should have a high school diploma and 1-2 years of relevant experience, alongside strong communication and computer skills. This...Work at office- ...Receptionists with a minimum of 1 year of experience in a similar position at a medical... ...RESPONSIBILITIES & DUTIES : Greeting patients and visitors in a warm and friendly manner... ...and financial information at the front desk Responsible for answering telephones...Full timeWork at office
- ...overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take... ...may change at any time with or without notice. Skills & Experience Necessary: Ability to maintain strict confidentiality Good...Work at officeLocal areaImmediate startMonday to FridayShift work
$45.08 - $57.69 per hour
...Patient Care Coordinator Department : CHS Primary Pediatrics Clinic Location: Niagara Street Pediatrics Location of Job : US:NY:Buffalo... ...have until 03/31/2026 to obtain certification. Experience 2 years of acute care Nursing Experience required. 2...Bi-weekly payFull timeWork at officeShift workWeekend workKaleida Health
Buffalo, NY2 days ago$17.37 - $23.89 per hour
...Patient Services Representative Requisition ID#: 22910 Location: Williamsville, NY Specialty: Pulmonary Work Type... ...Deliver exemplary customer service to provide a positive patient experience across the organization. Perform other duties assigned by...Full timeWork experience placementWork at officeMonday to FridayShift workWeekend workDay shiftKaleida Health
Williamsville, NY16 hours ago$18 - $30 per hour
...Patient Service Representative EXC East Amherst NY - East Amherst, NY 14051 Overview... ...responsible for ensuring our patient experience is truly one-of-a-kind; offering... ...Manual and finger dexterity and eye-hand coordination to enter data and operate office equipment...Hourly payFull timeWork at officeFlexible hoursShift workAfternoon shiftExcelsior Orthopaedics
East Amherst, NY3 days ago$18 - $24 per hour
...Patient Service Representative BSC Orthopedics - Amherst, NY 14226 Overview Salary Range $18.00 - $24.00 Hourly Position Type... ...Requirements and Qualifications ~1+ years' experience working in reception/registration in either a hospital or ambulatory...Hourly payFull timeShift workExcelsior Orthopaedics
Buffalo, NY4 days ago- ...Lancaster (OAL) invites you to join our medical practice as a Patient Services Representative at our Headquarters in LANCASTER, PA.... ...communication, strong computer skills, and at least one year of customer service experience. #J-18808-Ljbffr Orthopedic Associates of Lancaster
$23 - $25.3 per hour
...productivity and accuracy standards as determined by each division. Deliver exemplary customer service in order to provide a positive experience across the organization. Perform other duties assigned by management. Minimum/Preferred Qualifications: ~ Current CPC,...Hourly payRemote workOur Billing Co LLC
Buffalo, NY5 days ago- ...As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient... ...to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired...Work at office
Salvatore Lenzo MD
East Amherst, NY1 day ago $19.19 - $28.58 per hour
...HS - High School Diploma or GED required. Successful completion of a medical secretarial training program preferred. Experience Minimum of one year experience in a medical or clinical clerical position in a Health Care Setting preferred. Successful completion...Bi-weekly payPart timeShift workWeekend workKaleida Health
Buffalo, NY2 days ago$17 - $18 per hour
...Patient Access RepresentativeJericho Road Community Health Center is actively seeking a... ...while supporting efficient patient flow.Coordinate interpreter services as needed to support... ...year working in an office settingDirect experience in a primary care settingExperience with...Full timeWork at officeFlexible hoursJericho Road Family Practice
Buffalo, NY1 day ago- ...the center's telephone operator. Greets patients and assists with necessary admitting... ...significant events and problems to the Site Coordinator. # Professionalism: # Becomes... ...as needed. # Education and Experience: # High school graduate or GED #...Work at officeShift work2 days per week
Northtowns Ambulatory Surgery Center, LLC
Williamsville, NY3 days ago $27 - $30 per hour
...limited to: calendar management; travel coordination; meeting preparation/support; and event... ...main line calls and covering the front desk as needed. On a limited basis and when... ...Western New York. TECHNICAL EXPERTISE/EXPERIENCE AND QUALIFICATIONS Four-year degree, preferred...Hourly payWork at officeLocal areaFlexible hours- ...Maintains filing systems and the security of patient electronic/written records.Adheres to... ....Maintains office supplies and coordinates maintenance of office equipment/building... ...ExperienceMinimum of (2) Years of LPN clinical experience is preferred.Experience in an...Temporary workWork at office
Hospice Buffalo
Cheektowaga, NY3 days ago - .... Providing information to callers. Keeping track of all new assignments from insurance companies. Maintaining company email. Salary : 12-20 per hour Job Type: Full-time Experience: Secretarial: 2 years Education: High school or equivalent...Hourly payFull time
TradeJobsWorkforce
Depew, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk & Patient Experience Coordinator. Be the first to apply!
Related searches
- dental office front desk Amherst, NY
- medical screener reception technician Amherst, NY
- front desk associate Amherst, NY
- medical office front desk Amherst, NY
- overnight front office supervisor
- spa front desk coordinator
- assistant front office manager
- bilingual front desk coordinator
- bilingual front office manager
- front desk supervisor