Tier 2 End-User IT Support Technician
Brooksource
Brooksource is looking for a PC Technician in Columbus, Ohio, to provide Tier 2 technical support. The role includes troubleshooting hardware and software issues, processing requests through Jira Service Management, and supporting end-user devices. Candidates should have 2+ years of IT support experience and strong knowledge of Windows/macOS and Microsoft 365. Brooksource offers competitive benefits including healthcare, 401k, and paid time off. #J-18808-Ljbffr
- ...IT End User Services Analyst The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-... ...Qualifications ~ A+ certificate or 1-2 years' experience in an end user support...SuggestedTemporary workLocal area
- ...Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports... ...documents current site configuration and user requirements. Analyzes existing... ...or initiatives Support end-user connectivity needs...SuggestedRemote work
- ...what counts. As the Technical Support Specialist Tier I , you will be primarily... ...problem resolution to all network users at Schneider Downs. This role... ...issues to resolution with end‑user computing devices, firm‑... ...manage their workload through the IT Service Management software...SuggestedSummer holidayWork at officeWork from homeFlexible hours
- ...Responsibilities: Provide fast and effective support to our end-users You will be required to respond to support requests in person and... ...3 years of experience in an end-user technical support role, 2-year technical degree or combination of both Strong customer...SuggestedFor contractorsRemote work
$25.66 - $30.06 per hour
...We are seeking an IT Help Desk Technician! Franklin County, OH Integrated... ...level of technical support to all employees,... ...unlocking accounts, modifying user groups, creating... ...elevate the issue to tier 2 support as appropriate... ...software components for end users as necessary....SuggestedHourly payTemporary workFor contractorsLocal areaRemote work$25.66 - $30.06 per hour
...Overview IT Help Desk Technician position with Integrated Services... ...range of services and support to people in homes and... ...friendly manner. Manage user accounts (reset passwords... ...or escalate to tier 2 support as appropriate... ...software components for end users as needed. Apply...Hourly payTemporary workFor contractorsRemote work- ...specific access by its employees or end users to confidential personal... ...application, database and networking, it also involves complex... ...transactions for specific applications.2. Monitor traffic and fine tune... ...understanding of n-tier environments. A minimum of three...Contract workLocal areaImmediate start
$86k - $130k
...improvement. You’ll build, support, and enhance front-end and back-end tools,... ...Salary Range Transparency Tier 1 - United States of America... ...30,000 USD per year Tier 2 - United States of America... .... In addition to our site’s user and privacy policy found at...Work experience placementLocal area- ...providing compassionate treatment to support the behavioral, physical and... ...from within.Job Title: IT Support Specialist IIReports To... ...Network. This role serves as a Tier 2 escalation point, resolving complex... ...support and guidance to end users, resolving issues in coordination...Permanent employmentFull timeWork experience placementWork at officeRemote work
- ...of application interfaces and end-to-end flows, and the ability to... ...multiple development teams and write user stories to capture functional... ....Provide post-implementation support and assist with backlog... ...F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring...Full timeTemporary workH1bWork at officeMonday to Friday
$70k - $106k
...Governance Analyst, you will support various functions by responding... ...while providing timely support to end users. Investigate and analyze... ...field, and a minimum of 2 years of related experience;... ...Salary Range Transparency Tier 1 - United States of America 7...Work experience placementLocal area$25.78 - $37.27 per hour
..., Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal... ...while coordinating with higher-tier teams to drive resolution and meet service... ...problems, and changes. Create and update end-user documentation, how-to guides,...Contract workWork experience placementWork at officeRemote work$1,000 - $2,000 per month
...Application Analyst to join our IT team. This role involves... ..., implementation, and support of JD Edwards business... ...system documentation, user manuals, process flows,... ...opportunities.Train end users and support application... ...up to $1,000/single or $2,000/family depending on...Immediate startRelocation package3 days per week- ...Job Summary The IT Helpdesk Technician serves as the first point of contact for... ...position provides day-to-day support for computers, mobile... ...deploying, and maintaining end-user devices and applications, escalating... ...and resolution. Provide Tier I support for desktops, laptops...Internship
- ...Job Description The Helpdesk Technician II is responsible for technical support requests related to hardware, software... ...contact for WPI staff requiring IT support. Act as an escalation point for tier 1 Help Desk Technicians. Answer end user queries in person, via email,...Work at officeLocal areaFlexible hoursShift workNight shiftWeekend work
- ...organizations demand great IT. To stay on budget, on... ...the initiatives they support. Job Description Technical... ...and defining system and user requirements thru... ...Experience working directly with end users to define... ...Re-Engineering Required 2 Years Experience using...
$15 per hour
About youYou’re an Desktop Support specialist and tech... ...functionality and improve user experiences. With a strong... ...support and training to end-users.About this role We... ...partner with Workplace, IT Engineering and... ...offboardingAssist with tier 1 & 2 MDM system requests, asset...Hourly payFor contractorsWork at officeLocal areaRemote work$19 - $24 per hour
...we're more than just an IT services provider-we're... ...to outsourced support. Our clients count on us... ...Overview As a Help Desk Technician , you'll be the first... ...contact for our clients' end users -solving problems, sharing... ...Minimum 2 years' experience in Help...Hourly payFull timeWork at officeFlexible hours$44k
...Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well... ...administration, faculty and students Prepare end user support documentation and knowledge... ...themetroschool.org Attachment(s): ~ IT Support Technician Job Description...$20.83 - $26.25 per hour
...provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated... ...troubleshooting, and resolves common end‑user issues under the guidance of more... ...enable efficient handling by higher‑tier teams. Follow clearly defined escalation...Contract workWork experience placementWork at office$60k - $70k
...IT Support Specialist $60,000 to $70,000 + bonus Gahanna, Ohio area 8am-5pm Company • Competitive salary... ...community service Role • Provide technical support to end users • Mostly on-site support at 2 of our offices • Diagnose and resolve issues...Remote work$50k - $60k
...We are seeking an IT Support Specialist to join our client's IT team and provide exceptional... ...manner Troubleshoot, diagnose, and resolve end-user issues for desktops, laptops, and mobile... ...and configuration What We’re Looking For: 2+ years of IT support experience Strong...Full time- ...impact on people's lives. Position Summary The IT Support Specialist I serves as the first point of contact for end‑user technical support across Gifthealth’s user environment... ...experience. (Preferred) Experience: 0 - 2 years of experience in an IT support, help desk...Full time
- ...The IT Support Specialist is responsible for providing comprehensive technical support for store... ...home office operations, troubleshooting end-user problems, and following established... ...work 3 regularly scheduled days onsite , 2 days off-site weekly. Positions that are...Work at officeHome officeMonday to FridayFlexible hoursShift workWeekend work
- ...committed to providing meaningful support to individuals and... ...Join Lisinski Law Firm as an IT Helpdesk Technician and play an essential role... .... From troubleshooting end-user devices and supporting Microsoft... ...Provide Tier 1 and Tier 2 technical support, resolving...InternshipWork at officeLocal areaRemote workMonday to FridayFlexible hours
$50k - $60k
...Behavioral and Cognitive. Title IT Specialist Reports to IT... ...day-to-day technical support, troubleshoot hardware... ...systems, and maintain user productivity through... ...Provide technical support for end users (desktop, laptop,... ...IT, computer science or 2–3 years of relevant...Local areaRemote workMonday to Friday- ...quality candidates and tailor our IT and Non-IT recruitment services... ...rates in the industry just 2.5 percent annually. We focus on... ...Description Understanding of Desktop Support and Software Licensing Services... ...issues. Ability to interpret end user license agreements. Have the...Shift work
$50.35k - $62.93k
...dedicated to maintaining a supportive work environment that celebrates... .... We are looking for an IT Support Technician to join our IT Infrastructure... ...for all infrastructure and end-user technology related issues at... ...Business, or similar field 2+ years of Level1/Level2 IT...Full timeWork at officeRemote workWork from homeVisa sponsorshipWork visaMonday to FridayFlexible hours- ...Job Title: Entry level IT Helpdesk Technician Department: Information Technology Reports... ...candidate will provide first-line support to end users, troubleshoot and resolve technical... ...Requirements Qualifications: ~1-2 years of relevant experience in a...Full timeWork at officeRemote work
- ...Technology Help Desk Technician Information Technology... ...point of contact for users reaching out to our IT Service Desk. This... ...exceptional technical support and customer service... ...resolution. • Support end users via phone, online... ...work experience. • 2 to 5 years of proven...Contract workWork experience placementShift workAfternoon shift
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