Front Office Coordinator

Job Description

Job Description

Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our local business. You’ll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today! Compensation:

$15 hourly

• Handle deliveries and manage incoming and outgoing mail
• Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed
• Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions
• Arrange appointments for employees and keep the calendar up-to-date
• Answer phone calls and emails and communicate relevant information to the appropriate parties

• Must have outstanding client service skills, getting to know clients and their needs
• Maintain guest records through contact with clients and Veterinarians
• Assist new clients with information, procedures, and requirements for setting up temperament tests
• Answer phones, emails, and texts to help clients with reservations and general information about our business
• Must be able to appropriately handle dog sizes ranging from 2 lbs. to 175 lbs. on a leash while maintaining control and keeping your team safe
• Understanding the client's instructions and/or special needs for boarding/daycare check-ins and check-outs, and being able to communicate these needs to the kennel staff, and electronically documenting
• Give facility tours (within 4 weeks of hire)
• Soft selling and marketing are an absolute must

• At least one year of receptionist or administrative assistant, experience, or similar preferred
• High school diploma, G.E.D. or equivalent
• Displays impeccable interpersonal, time management, organizational, and customer service skills
• Well-versed in taking telephone calls and handling stressful situations
• Proficient computer skills and knowledge of Microsoft Office

• Previous dog handling and/or veterinarian experience is preferred, albeit not required
• 1+ years of relevant reception/client service experience required
• Ability to multitask and prioritize daily tasks

Pooches Paradise is a family-owned small business in the heart of Waldo (KCMO). We take care of your dogs as if they were our own. We are a dog daycare, boarding, grooming, and training facility. Focusing on personalized attention for each guest, we provide interactive playtime in a safe and stimulating environment for doggy daycare and boarding guests.

Our exceptionally trained staff knows each pet and owner by name and ensures the quality of care for each pooch.

Pooches Paradise is deeply committed to the health and safety of our guests.

At Pooches Paradise, your dog’s comfort and happiness are our priority. Our dog-loving staff provides personalized attention to each guest and offers you peace of mind knowing your pooch is well cared for while you are away.

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