Account Manager I

Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity The Account Manager I is responsible for the support,implementation, and revenue growth activities. In addition, the Account Manager I responsibilities include learning our products, technology and solutions end to end, understanding health plan needs, and to develop experience in the fintech/healthcare industry. The Account Manager will manage a small book of business, provide support to Sr. Account Managers, Director of Account Management and the VP of Health Plan Services. InComm Healthcare helps health plans and groups attract, engage and retain members with innovative consumer benefits and rewards. By taking advantage of our Enhanced Payment Platform, our partners can provide easily accessible incentive programs to their members. Our innovative products, like our directed-spend prepaid cards, provide members with continuous positive experiences at retail. Combined, these services increase and enhance brand awareness for a wide variety of health plans and groups. The account managers are overseeing and meeting the day-to-day business requirements of the Health Plans. Responsibilities Coordination of member facing materials, design process and set up Communicating with cross-functional teams Supporting multiple projects simultaneously Aid in creating process documentation Manage client‑specific ad hoc reports, data requests, and operations processes Responsible for follow‑up of client support tickets and ensuring that SLAs are met Interface with App Support, Operations, and client on client‑specific operational issues Assist with managing the benefit transition process Other Business and Administrative support as needed Qualifications 0‑2 years of experience in the field as sales or business development or in a related area to healthcare or healthcare payers. Experience working with cross‑functional teams. Excellent project management and time management skills. Ability to take on special projects while managing day to day workload. Excellent communication and presentation skills, and ability to write in a clear and concise manner. Well‑developed interpersonal skills. Ability to get along with diverse personalities. Strong Microsoft Office skills, excellent Microsoft Excel skills. Self‑starter able to work well independently. Passion for creating partnerships. Creative thinking and problem‑solving skills to determine the best path forward in an environment where multiple solutions are possible. InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. #J-18808-Ljbffr