Asset Manager

Role Description

The Asset Manager is responsible for managing a portfolio of Small Balance, Conventional, and Affordable multifamily loans, ensuring compliance with Investor requirements and CPC standards. This role focuses on loan-level oversight, risk assessment, collateral monitoring, borrower engagement, and timely execution of servicing activities that support strong credit quality and operational performance. The Asset Manager works closely with internal partners, external stakeholders, and Investors to resolve issues, maintain data accuracy, and uphold high servicing standards.

• Manage a portfolio of approximately 125+ SBL, Conventional, and Affordable Agency loans.
• Monitor loan & asset performance, identify emerging risks, and prepare monthly watchlist comments, Action Plans and risk rating memos.
• Prepare and submit formal requests for Investor approval, including—but not limited to—management changes, extensions, easements, and loan modifications.
• Review or conduct property inspections to assess collateral conditions and follow up with borrowers to ensure timely completion of required repairs.
• Communicate inspection findings and risk considerations to Investors and internal stakeholders.
• Review closing documents for newly originated or converted loans to ensure accurate loan setup and compliance with executed terms.
• Partner with closing teams and legal counsel to obtain missing documentation and ensure proper file setup.
• Monitor delinquencies and upcoming maturities, conduct collection outreach, coordinate late payment letters and charges, and participate in problem-loan discussions.
• Submit and validate loan-related system change requests to maintain accurate and compliant loan data.
• Resolve system discrepancies and coordinate with internal teams to prevent downstream reporting issues.
• Partner with internal groups, including Servicing, Legal, Closing and Origination teams to resolve issues and maintain Investor compliance.
• Maintain strong documentation, data accuracy, and adherence to servicing standards across all loan-level activities.

Qualifications

• Bachelor’s degree required. Masters in business, Finance or Real Estate preferred.
• 4+ years of relevant experience with a focus on Fannie Mae and/or Freddie Mac Multifamily.
• Familiarity with federal, state and local affordable housing programs.
• Demonstrated ability to manage multiple projects and assignments, meet deadlines, communicate effectively, and build strong professional relationships.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Ability to work both independently and collaboratively within cross-functional teams.
• Proven commitment to accuracy, strong controls, and process discipline.
• High attention to detail with a strong focus on data integrity, risk mitigation, and quality control.
• Excellent oral and written communication skills and problem-solving skills.
• Ability to travel, as necessary.

Benefits

• Competitive compensation
• 401(k) retirement plans with employer match
• Medical, dental, and vision benefits for employees and their dependents
• Commuter benefits
• PTO for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability
• Tuition assistance program
• Two “work from anywhere” weeks per year
• Summer Fridays
• Collaborative working spaces
• Service days to support our communities
• Employee development and engagement events