Home Care Scheduler

Full-time

Visiting Angels of Knoxville

Benefits: 401(k) Competitive salary Opportunity for advancement Training & development We are looking for a Home Care Scheduler to help manage our successful home care business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating home care services. You are highly detail-oriented and excel at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and care professionals to improve lives.

RESPONSIBILITIES

Saturdays & Sundays (remote) and Mondays (in office) required. Other days are flexible. 40 hours total Coordinate the use of our staff to ensure consistent quality of services for staffing needs Assign new clients to care professionals according to scheduling protocols Create and maintain schedules for all care professionals/clients Contact care professionals regarding shift coverage and any changes to the hours of their regular schedule Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations Fill open shifts and securing coverage for call-offs or changes in clients' needs Maintain ongoing communication with Managers, Care Professionals & Clients regarding scheduling and changes

QUALIFICATIONS

High school diploma or GED 1-2 yrs scheduling experience preferred Must be well organized, show great attention to detail Proficient with computer use and software applications Multi-tasker and customer service-oriented Excellent time management skills Homecare experience a plus

WHY JOIN THE INDUSTRY?

Competitive compensation Training and support 401K Plan Flexible work from home options available.

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Vacancy posted 1 day ago

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