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Home Care Scheduler

$16 - $18 per hour

HCAOA

Knoxville, TN
Home Care Scheduler

We are looking for a Home Care Scheduler to help manage our successful home care business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating home care services. You are highly detail-oriented and excel at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and care professionals to improve lives.

Responsibilities
  • Saturdays & Sundays (remote) and Mondays (in office) required. Other days are flexible. 40 hours total
  • Coordinate the use of our staff to ensure consistent quality of services for staffing needs
  • Assign new clients to care professionals according to scheduling protocols
  • Create and maintain schedules for all care professionals/clients
  • Contact care professionals regarding shift coverage and any changes to the hours of their regular schedule
  • Keep a "hot list" of all staff that can be placed immediately or used as backup for all call off situations
  • Fill open shifts and securing coverage for call-offs or changes in clients' needs
  • Maintain ongoing communication with Managers, Care Professionals & Clients regarding scheduling and changes
Qualifications
  • High school diploma or GED
  • 1-2 yrs scheduling experience preferred
  • Must be well organized, show great attention to detail
  • Proficient with computer use and software applications
  • Multi-tasker and customer service-oriented
  • Excellent time management skills
  • Homecare experience a plus
Why Join The Industry?
  • Competitive compensation
  • Training and support
  • 401K Plan

Flexible work from home options available.

Compensation: $16.00 - $18.00 per hour At Visiting Angels, our mission is to provide the highest quality care to those that you love, and we are so honored to serve. Our core competency is providing compassionate care consistently, while seeking opportunities to continually improve our services to exceed expectations. Our focus is you; your safety, health, happiness and well-being. We have and will forevermore focus on caring for our customers, for they are at the heart of why we exist at all. Letting our Angels care for you in an excellent manner is our passion! Each Visiting Angels agency is a franchise that is independently owned and operated.

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Vacancy posted 15 hours ago
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