Club Membership Administrator

Responsibilities We are seeking an exceptional, operationally precise Administrator for the Membership Office of a new private members’ club in Downtown West Palm Beach. This role supports the Director of Membership and Member Experience and other executive team members. The club will open in 2029, but member admissions will be active from May 2026. Key Responsibilities Provide administrative support to the Club Membership Sales and Executive Teams Respond to inquiries with clarity, intelligence, and a deep understanding of the club offering and application process Manage sales team calendars, appointments, and client‑facing activities, ensuring an organized, seamless experience for prospects Support the Club Marketing Manager’s activities including planning and execution of sales events, member events and experiences, and promotional initiatives Coordinate, track, and proofread Club Member agreements and related legal documentation Maintain and manage membership data, reporting, and CRM/BCMS systems, including basic member preferences, sensitives, and expectations Manage marketing materials inventory and distribution Serve as liaison for the experience center, including reservations, presentations, IT setup, and catering coordination Support a high‑touch, hospitality‑driven member and client experience, including execution of the club’s pre‑opening experience Ensure all processes are executed with accuracy, consistency, and absolute confidentiality and discretion Exercise sound judgment in all interactions, particularly with high‑profile individuals Navigate nuanced interpersonal situations with professionalism and composure Contribute to an environment where execution consistently exceeds expectations Qualifications 5+ years of demonstrated experience supporting a sales team or working in a hospitality, real‑estate, or club environment Strong organizational and project management skills with the ability to manage multiple priorities Excellent written and verbal communication skills with a professional demeanor Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Strong interpersonal skills with a client‑service and elevated hospitality mindset Ability to problem‑solve independently and exercise sound judgment Ability to handle sensitive information with discretion Preferred Familiarity with CRM or membership management systems (e.g., BCMS) Experience coordinating events and marketing initiatives Working Conditions Full‑time, in‑office role based in West Palm Beach Standard business hours with flexibility for early mornings, evenings, or occasional weekend events Benefits Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer‑paid life and AD&D insurance; paid leave & disability programs Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities We are proud to be an equal opportunity employer. #J-18808-Ljbffr Related Management Company