Director Human Resources Operations

The Director of HR Operations position exists to provide strategic leadership and operational oversight for the People & Culture function's infrastructure, ensuring that people operations systems, programs, and processes effectively support organizational objectives. This position translates enterprise people and culture strategy into operational plans and execution across compensation, benefits, compliance, HR systems, employee relations, and facilities operations. Work Arrangement Must be within a reasonable commuting distance of the Rockville, MD office to satisfy hybrid working requirements. Core Responsibilities Design, manage, and evolve HR operations infrastructure across compensation, payroll, benefits, compliance, HRIS and data systems, employee relations, and facilities operations; Develop compensation structures that align with enterprise pay philosophy and support diverse operating contexts; Manage compensation administration, including merit cycles, adjustment processing, job evaluations, payroll operations, and compensation decisions for new roles, promotions, and structural changes; Design and oversee benefits strategy and total rewards programs that support competitiveness, financial sustainability, employee wellbeing, attraction, and retention; Manage benefits vendor relationships, benefits administration, employee education, issue resolution, and related compliance requirements; and Manage employment law and workplace policy compliance, documentation standards, audits, employee relations, and multi-state workforce requirements. Required Education/Experience Bachelor’s Degree or Certification in Human Resources, Business Administration, or equivalent experience in related field; Minimum of seven years of progressive experience in HR operations, compensation, compliance, or people operations leadership; Minimum of seven years managing cross-functional teams; and Project management experience in a multi-project environment. Required Qualifications/ Skills Proven ability to lead, develop, and coach teams, building capability, accountability, and operational effectiveness; Demonstrated ability to design and operationalize HR operations programs from strategy through execution; Experience designing compensation structures and overseeing payroll and compensation administration across diverse operating contexts; Strong knowledge of employment law, compliance management, and multi-state workforce requirements; Experience overseeing facilities and office operations, including vendor management, lease administration, and workspace transitions; and Proven ability to assess compliance risk proactively and build scalable compliance infrastructure. #J-18808-Ljbffr