Coffee Shop Manager at UTC

Job Description

Job Description

Join Our Team at Parfait Paris in UTC Mall!

Are you passionate about French Cuisine, Desserts and Croissants ? If so, we want you to be a part of our vibrant team at Parfait Paris in Le Jolla, San Diego CA! Located inside the UTC Mall, we are seeking enthusiastic, reliable, and serious Manager to help us deliver a top-notch dining experience to our valued customer

Le Parfait is looking for a French Bakery and Pastry shop Manager to organize daily operations and motivate our staff to provide excellent customer service. Some of other responsibilities include scheduling shifts for staff, monitoring daily expenses and revenues and doing the weekly inventory. To be successful in this role you should have work experience with various roles in coffee/café shops or restaurants. Also, you should be available to work during opening hours, including weekends and holidays.

Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.

*Why Choose Us:**

- Work in a fun and dynamic environment

- Competitive wage of $20/hour + tips (averaging around $25-30/hour)

- Enjoy 1 complimentary employee meal per shift

- Opportunity for growth and development within the company

For Parking: UTC Mall Employees are able to have a monthly or daily parking pass. Daily parking pass is $5 a day.

POSITION AVAILABLE NOW- MUST HAVE WEEKDAYS/HOLIDAYS AND WEEKENDS AVAILABLE 

Benefit

• $20/hrs + tips ( about $26-$29/hrs)
• incentive pay based on grading
• 1 week paid vacation after 6 month worked
• Progressive compensation based on performance evaluation
• Paid training to prepare you for success
• health insurance benefits after 3 month worked (50% of insurance paid from company)
• Cal Saving retirement plan

Responsibilities:

- Warmly welcome and bid farewell to customers

- Enhance sales by recommending our delectable French cuisines and sweets offerings

-Manage day-to-day operations of the cafe with a total of 10 employees (mix of part time and full time)

- Onboard new wait staff and baristas

- Train employees on drinks preparation and proper use of coffee equipment, customer service and sales

- Understand the labor cost/percentage and schedule accordingly

- Do the weekly inventory (like packaging, wines, cleaning supplies...)

- Ensure all shop areas are clean and tidy

- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

-Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications:

• Proficiency in basic math
• Work experience as a Cafe/coffee shop manager
• Keen eye for detail
• Excellent communication and listening skills with the ability to manage and motivate a team
• Friendly and outgoing personality
• Be reliable, honest and punctual
• Have hospitality or food service experience
• High school diploma
• Additional certification (e.g. in Business Administration or Hospitality, Food manager license) is a plus
• If you are a motivated and self-driven individual who is enthusiastic about French cuisine/dessert and providing outstanding customer service, we would love to hear from you!

Other benefits

Opportunity for growth as the company is in expansion with already 7 stores in San Diego area and 1 store in Anaheim. Potential career development can be considered.

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