Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Training & development
• Bonus based on performance
• Flexible schedule

WE'RE HIRING! JOIN OUR TEAM!

Houston, TX | Receptionist / Customer Service

Are you friendly, organized, and someone who genuinely enjoys helping people?

I'm looking for a positive, dependable, and customer-focused individual to be the welcoming face and voice of my growing business!

❤️ A LITTLE ABOUT ME & MY BUSINESS

As a first-generation business owner with deep roots in the Houston community, I've built my business on relationships, trust, and a genuine passion for helping people protect what matters most.

I believe every customer deserves to feel welcomed, valued, and cared for. I'm looking for someone who shares that commitment and takes pride in creating a great customer experience!

WHAT YOU'LL DO:

• Greet customers warmly in person and over the phone.

• Answer incoming calls and direct customers to the appropriate team members.

• Manage appointments, scheduling, and office communications.

• Assist with customer inquiries and maintain accurate records.

• Engage in meaningful conversations with new and existing customers to identify their needs.

• Follow up with customers and provide exceptional service.

• Support daily office operations and administrative projects.

WHO I'M LOOKING FOR:

• ✅ Friendly, professional, and people-oriented

• ✅ Excellent communication and interpersonal skills

• ✅ Organized, detail-oriented, and dependable

• ✅ Comfortable handling multiple tasks in a fast-paced environment

• ✅ Confident speaking with customers and identifying opportunities

• ✅ Basic computer skills, including Microsoft Office

• ✅ Previous receptionist or customer service experience preferred

• ✅ Positive attitude and willingness to learn

✨ WHY JOIN OUR TEAM?

✔️ Supportive and welcoming work environment

✔️ Opportunity to develop valuable professional skills

✔️ Hands-on experience working directly with customers

✔️ Opportunity for personal and professional growth

✔️ Be part of a team that values relationships and community

I'm not just looking for someone to answer phones. I'm looking for someone who takes ownership, brings positive energy, and understands that every customer interaction matters! ❤️