IT Service Desk Lead | ITIL 4 Expert | Incident & SLA
Softthink Solutions
Softthink Solutions is looking for a Service Desk Manager in Washington, DC, to lead Technical Service Desk operations. This includes overseeing incident management and ensuring service delivery aligns with ITIL best practices. The ideal candidate will have strong experience with the ITIL 4 Framework, a required ITIL 4 Foundation Certification, and excellent leadership skills. Join us to drive operational stability and continuous improvement in IT service delivery. #J-18808-Ljbffr Softthink Solutions
Vacancy posted 2 days ago
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