Director of Business Development

Director Of Business Development & Client Relations

Precision Science, a growing animal health pharmaceutical and nutraceutical manufacturing company, is seeking an experienced and results-driven Director of Business Development & Client Relations to lead new business development, strengthen strategic customer relationships, and drive profitable revenue growth.

We are looking for a dynamic commercial leader with a proven track record of securing new business, navigating complex sales cycles, developing high-performing teams, and building lasting customer partnerships.

The ideal candidate is a strategic thinker, skilled negotiator, and hands-on leader who thrives in a manufacturing environment and understands how to turn business opportunities into long-term customer relationships.

This position comes with benefits, paid time off, holiday pay, and 401k match.

Key Responsibilities:

New Business:

• Develop and execute a focused prospecting strategy for animal health pharmaceutical and nutraceutical opportunities that fit Precision Science capabilities and capacity.
• Create new customer relationships through direct outreach, referrals, industry networks, trade shows, and targeted marketing. Personally lead priority opportunities through long sales cycles.
• Qualify customer needs, decision makers, funding, volume, timing, technical requirements, switching barriers, and expected economics before committing significant resources.
• Coordinate requests for quotation, proposals, pricing, statements of work, commercial negotiations, and internal approvals. Maintain clear next steps and decision gates in the CRM.
• Transfer awarded business to the account and project teams with documented scope, pricing assumptions, milestones, risks, and customer commitments. Remain executive sponsor through launch.

Grow and Protect Client Relationships:

• Guide the account team in maintaining growth plans, customer forecasts, price reviews, and risk assessments for strategic accounts. Build senior-level customer relationships without displacing Account Manager ownership.
• Support cross-selling, additional product programs, and profitable account expansion. Address service recovery with Operations and Quality while keeping customers accurately informed.
• Review account economics with Finance, including margin, working capital, inventory obligations, and the financial consequences of changes in scope or demand.

Develop the Team and Commercial Discipline:

• Hire, coach, assess, and develop commercial staff. Use questions, observation, clear expectations, and constructive feedback to build independent judgment and accountability.
• Lead weekly pipeline reviews, regular coaching, monthly commercial forecasting, and quarterly strategic account reviews. Establish individual goals and documented development plans.
• Partner with outside marketing resources and represent Precision Science at customer meetings and industry events. Share useful market intelligence across the Leadership Team.
• Follow company policies and improve commercial processes, systems, and reporting. Compete persistently in the market while treating colleagues and customers with respect.

Qualifications:

Bachelor's degree in a related field preferred; equivalent combination of education and demonstrated technical expertise will be considered. At least ten (10) years of people-management experience and demonstrated business development experience that includes personally originating and winning new clients. Three to five years in pharmaceutical, nutraceutical, or comparable contract manufacturing preferred; experience in consumer-packaged goods and procurement oversight preferred but not mandatory. Evidence of profitable revenue growth, successful account development, and constructive team leadership in complex business-to-business sales. Ability to manage long sales cycles and negotiate on value and economics. Financial literacy, critical thinking, effective communication, and proficiency with CRM and ERP information. Ability to collaborate with manufacturing and technical teams and learn unfamiliar products and processes. Ability to work on-site in Phoenix and travel for customer and industry needs; up to 10% travel. Willingness to provide the defined interim procurement leadership temporary assignment.

Essential Skills:

Proven track record of securing new business tied to an 18+ month selling cycle. Critical thinking. Passion for learning, continuous learner. World class follow up and follow through with a high sense of urgency and bias for action. Solid negotiation skills. Proven track record of working with team to develop and execute company strategies. Strong EQ - Emotional intelligence.

Work includes onsite (no remote) office work and computer activities, customer meetings, travel, and visits to manufacturing, warehouse, and laboratory areas with applicable safety training and protective equipment. Production areas may involve dust, moisture, odors, and noise.