Graff Ford Automotive Parts Counterperson

Parts Counter Person

Graff Ford is seeking an experienced and highly organized Parts Counter Person to join our team. The ideal candidate will have a strong background in automotive parts, exceptional customer service skills, and the ability to perform well in a fast-paced dealership environment. Experience with Ford OEM parts is strongly preferred and qualifies for a sign-on bonus upon verification.

Key Responsibilities

• Assist customers and service technicians with identifying and ordering the correct parts
• Maintain accurate inventory records, stock levels, and order tracking
• Process parts invoices, returns, warranties, and core charges
• Receive and organize incoming shipments
• Ensure the parts counter and storage areas remain clean and organized
• Provide excellent customer service to both internal and external customers
• Accurately price and label parts
• Communicate with vendors, suppliers, and service department staff

Qualifications

• Previous experience as a Parts Counter Person required
• Ford dealership or Ford OEM parts experience strongly preferred
• Strong knowledge of automotive parts and terminology
• Ability to read parts diagrams and look up correct components
• Excellent communication and customer service skills
• Detail-oriented, organized, and able to multi-task
• Proficiency with parts management software and basic computer skills
• Valid drivers license with a clean driving record

Benefits

• Full benefits package
• Medical insurance Blue Cross
• 401(k) with employer matching
• Paid time off / holidays
• Employee discounts
• Yearly bonus opportunities