Automotive Service Advisor
$75k - $110kFull-time
Smithtown Volkswagen
Description of the role: The Automotive Service Advisor at Smithtown Volkswagen plays a crucial role in maintaining customer satisfaction by providing exceptional service and advice on vehicle maintenance and repair. This position requires a strong understanding of automotive systems, excellent communication skills, and a customer-focused approach. Responsibilities:
- Greet customers and assess their vehicle maintenance needs
- Provide detailed explanations of the recommended repairs and services
- Schedule service appointments and follow up with customers on the status of their vehicles
- Communicate effectively with the service team to ensure timely completion of repairs
- Upsell additional services and products as needed
- Maintain accurate records of service history and customer interactions
- Previous experience in automotive service advising or a related field
- Strong knowledge of automotive systems and maintenance procedures
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in using computer software for scheduling and record-keeping
- Competitive compensation ranging from $75,000.00 to $110,000.00 per year
- Weekly payment schedule
- Health, Dental and Vision insurance benefits
- 401K and Life Insurance
- Paid vacation and sick leave
- Opportunities for career advancement and professional development
- Employee Discounts
Vacancy posted 2 days ago
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