Service Sales Business Development Manager - DMV Region

Service Sales Business Development Manager - DMV Region Job Category: Sales Requisition Number: SERVI015726 Posted : May 28, 2026 Full-Time Hybrid Locations Columbia, MD | 411, 6650 Eli Whitney Dr, Columbia, MD 21046, USA Chantilly, VA, Manassas Office, 3650 Concorde Pkwy, Suite 100, Chantilly, VA 20151, USA Convergint is looking for a full‑time, enthusiastic, results‑driven, and forward‑thinking Service Sales Business Development Manager to join our amazing culture. In this role, you will be responsible for accelerating the growth of our recurring service agreement revenue while also leading and coaching a team of dedicated Service Account Executives. This is a player‑coach role, combining direct business development responsibilities with people leadership. Who You Are You have a passion for providing world‑class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace equal opportunity. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional Business Development Manager. What You'll Do Grow Recurring Revenue: Lead efforts to expand recurring service agreements across targeted markets, verticals, and customers. Personally drive business development efforts while ensuring the team meets new service agreement bookings goals. Coach and Lead Service Account Executives: Serve as a mentor, coach, and leader for Service Account Executives. Ensure clarity in strategy, accountability, and performance expectations for each team member. Customer and Market Expansion: Identify and pursue new service agreement opportunities within existing accounts including project attach, T&M only customers, cross‑sell/up‑sell, and new logo capture. Participate in customer business reviews to drive service growth. Expected results: Strategic plans are in place; execution results in closed net new service agreement bookings. Build and Manage High‑Quality Pipeline: Work with decision makers to assess needs, gain agreement on the business case for service, demonstrate why Convergint is uniquely qualified, present proposals, negotiate, and close deals. Expected results: Maintain a pipeline at 3–4:1 over target. Retention: Assist in strategic renewals to ensure retention and long‑term growth and stability of the service agreement base. Collaboration: Partner closely with Sales Managers to establish clear Account Executive/Service Account Executive guidelines, account ownership rules, and collaboration expectations that maximize customer coverage and service growth. Other Responsibilities Drive collaboration across Convergint offices and vertical teams for cross‑sell. Support recruiting efforts for additional Service Account Executives as needed. Perform other duties and responsibilities as assigned. What You’ll Need Expertise in selling service agreements (recurring revenue), preferably within the building services or systems integration space. Proven history of prospecting, developing, and acquiring new customers, including executive‑level relationship building. Demonstrated ability to sell consultatively, focusing on value creation and aligning Convergint’s solutions to the customer’s broader business outcomes. Strong leadership and relationship‑building skills, with the ability to influence, inspire, and collaborate across teams – while driving accountability and results. High levels of grit, adaptability, and flexibility – comfortable working through ambiguity and managing multiple priorities in a dynamic environment. Exceptional presentation and communication skills, with the ability to translate complex solutions into clear, customer‑relevant narratives. Strong financial and analytical acumen. Proficiency in Microsoft Office and other sales productivity tools. Company Benefits 10 Company Holidays and Paid Time Off starting at 13 days annually. Fun & Laughter Day Off. Life insurance & Disability Plan. Wellness Program. 401K Matching Plan. Colleague Assistance Program. Competitive salary and compensation plan. Vehicle reimbursement plan or company vehicle. Corporate Social Responsibility Day. Cell phone reimbursement (if applicable). Paid parental leave. Convergint is an Equal Opportunity Employer. Minimum Experience: 5-7 years sales including 2 years in commercial (electronic security, fire alarm, systems integration). The anticipated compensation for this position is $104,700 - $167,500 annual base salary. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr