Business Development Representative

Benefits Bonus based on performance Home office stipend Opportunity for advancement Paid time off Training & development Position Summary/Purpose We’re looking for a relationship-driven Business Development Representative to help grow our cleaning and restoration business. This role is primarily responsible for generating new business through networking, referrals, and strong client relationships. As a growing company, this is a hands‑on role where you’ll help build our sales pipeline, strengthen partnerships, and own day‑to‑day communications and invoice support. This role requires balancing outbound business development with real‑time coordination of customer needs throughout the day. You will be supported through company‑provided systems, CRM tools, and call center support on non‑restoration calls. Primary Responsibilities Business Development & Sales Identify and build relationships with referral sources (insurance agents, property managers, business owners, etc.) Conduct regular outreach, including phone calls, in-person visits, and networking events Schedule and lead meetings with prospective clients and partners Deliver presentations to organizations and community groups Generate new business opportunities and support conversion to active jobs Maintain consistent follow-up with prospects and referral partners Client Relationship Management Serve as the primary point of contact for clients and referral partners Serve as the primary point of contact for restoration calls during business hours, communicating with field team to ensure timely response and coordination of service Maintain strong, ongoing relationships to drive repeat and referral business Ensure a high level of customer satisfaction through clear communication and follow-through Operations & Team Coordination (Startup Support) Coordinate daily scheduling to ensure efficient job flow Coordinate with technicians to ensure smooth handoff from sales to job execution Ensure basic job documentation, customer records, and workflow tracking information is updated within company systems Maintain contacts, jobs, and referral sources in company CRM Support invoicing, client and insurance company payment follow-up, and job close‑out processes Coach technicians on customer communication and identifying potential opportunities in the field Marketing & Community Presence Actively participate in networking groups, community events, and industry organizations Support the development of marketing materials and outreach strategies Represent the company professionally in all external interactions What Success Looks Like Building a consistent pipeline of new referral partners and opportunities Generating steady revenue growth through new and repeat business Maintaining strong relationships that lead to ongoing referrals Demonstrating consistent sales activity (calls, meetings, networking) Supporting smooth coordination between sales and operations The Ideal Candidate Is A strong relationship builder who enjoys networking and being out in the community A self‑starter who can manage their time and stay organized without heavy oversight Comfortable with ambiguity and helping build processes as the company grows A clear and confident communicator, both verbally and in writing Highly accountable, with strong follow‑through and professionalism Someone with a growth mindset who is eager to learn, adapt, and take initiative Qualifications Experience in sales, business development, or relationship-based roles preferred. Experience in restoration, construction, or service-based industries is a plus, but not required. Valid driver’s license and ability to travel locally on a regular basis is required. Comfortable using basic technology (CRM systems, email, spreadsheets, etc.). Compensation Base salary + performance-based bonus/commission tied to revenue growth #J-18808-Ljbffr ServiceMaster Clean of Fraser Valley