Patient Service Specialist
DMOS
Patient Services Specialist
As a patient services specialist, you will be working on the second floor of a medical office. You will have multiple team members around you, but you have your own cubicle that can be tailored to your style. You will have conversations with strangers who may be in pain and need help. You will wear a headset, take incoming calls, gather information accurately and quickly about patients, insurance, and their situation.
Here's What You Can Expect
- You will wear a headset, take incoming calls, gather information accurately and quickly about patients, insurance, and their situation.
- You will help match them with either a referred provider or the first available provider for their particular issue.
- Our patients are hurting, so you are understanding that they may not always be super pleasant, however, they are very grateful. You will work in a place that expects outstanding experiences; we do this by working hard to assume the best and being curious with all around us
What We're Looking For
- Communication. You know how to communicate clearly and professionally. You know how important it is to listen, ask questions, and avoid interrupting.
- Customer Service. Experience working with individuals with varying backgrounds to provide the necessary assistance and information.
- Calm. Ability to provide reassurance when patients are nervous.
Why DMOS?
- Friendly, fun, and dedicated peers
- 401(k) with company contribution event if you dont make one.
- Health, dental, and vision insurance including generous PTO with the option for hourly employees to earn up to 22 days a year
- Well celebrate 70 years of orthopedic care in 2025!
Apply today by viewing our opportunities from the DMOS Careers page. Qualified candidates will hear from our recruiting team within 2 business days of a completed application to start the selection process.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 6 hours ago
Similar jobs that could be interesting for youBased on the Patient Service Specialist in West Des Moines, IA vacancy
$17 - $20 per hour
...Overview P atient Service Speicalist Ankeny, IA Location: 2455 SW State Street... ...life and disability protection When patients enter our outpatient physical therapy... ...where you come in. As a patient service specialist, you’ll manage both the patient side and...SuggestedFull timeWork at officeDay shiftWeekday workSelect Medical
Ankeny, IA5 days ago- ...Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Physical Therapy- West Shift: M-F shifts will vary... ...a detail-oriented and customer-focused Clinic Registration Specialist to join our team. In this role, you'll serve as the first point...SuggestedDaily paidTemporary workWork at officeImmediate startRemote workFlexible hoursShift work
UnityPoint Health
West Des Moines, IA2 days ago - ...The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager...SuggestedLocal areaFlexible hoursShift workNight shift
O'Reilly Auto Parts
Des Moines, IA3 days ago $17 per hour
...Company Overview Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored...SuggestedWeekly payFull timeCasual workMonday to Friday- ...Job Overview The Retail Service Specialist will support the Store Manager and Assistant Managers in sales, customer service, store appearance, and store operations. The position also assumes shift‑management responsibilities in the absence of the Assistant or Store Manager...SuggestedLocal areaFlexible hoursShift work
O'Reilly Automotive Stores, Inc.
Clive, IA2 days ago - ...Job Description Job Description Description: Patient Services Representative / Front Desk Coordinator West Des Moines, Iowa Full-Time | Monday–Friday | No Nights or Weekends The Front Desk Is the Heart of the Patient Experience At Des Moines Eye Surgeons...Full timeWork at officeMonday to FridayFlexible hoursDay shift
$15 - $19 per hour
...others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and... ...Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering...Hourly payFull timePart timeLocal areaShift work- ...care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a... ...School Diploma or GED 1+ years experience in retail or customer service Familiarity with point of sale systems, computers &...Minimum wagePart timeLocal area
$62.31k - $90.76k
...Commercial Service Specialist This role will support and manage the day-to-day operations and service of commercial banking clients. Including, but not limited to; servicing of treasury products, loans, and deposits by handling client requests while working hand in hand...Local areaFlexible hoursShift workUMB Bank
Des Moines, IA2 days ago$28 - $36 per hour
About the job Office Administration Work - Support Assistant Office Administration Work - Support Assistant - Remote Pay: $28.00 - $36.00 per hour Part-time or Full-time About the Role We are currently seeking organized and dependable individuals...Hourly payFull timePart timeWork at officeRemote workWork from homeHRS Talent Solutions
Des Moines, IA2 days ago- ...USA Government Jobs - - Responsibilities: Schedule and coordinate patient appointments and consultations; Enter and verify demographics and insurance information; Monitor electronic wait list and workload credit; Maintain confidentiality of patient information; Communicate...
USA Government Jobs
Des Moines, IA3 days ago - ...Job Description It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the...Part timeWeekend work
National Guard OMD
West Des Moines, IA1 day ago $36.69k - $53.39k
...for resolution. Serve as a primary resource for questions, problem solving, and routing inquiries appropriately. 25% Customer Service & Staff Support Provide quality customer service internally and externally, utilizing all relevant professional skills, including...Permanent employmentFull timeWork experience placementWork at officeMonday to FridayFlexible hoursIowa Department of Administrative Services
Des Moines, IA1 day ago- ...make a difference every day by delivering exceptional customer service. Our team is the heart and face of our brand, delivering the... ...growth across the country, we’re looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special...Daily paidShift work
Mister Car Wash
West Des Moines, IA3 days ago - Division Protective Services Specialist (Des Moines) This position provides both physical and administrative security services for the Company. It protects employees, customers, authorized visitors, vendors, and QuikTrip and private property from harm; and deters illegal...Work at officeLocal areaImmediate start
QuikTrip Corporation
Urbandale, IA7 hours ago $144k
...report for work to the Des Moines, IA VAMC. Major duties include, but are not limited to: Scheduling, canceling, re-scheduling patients' appointments and/or consults; Entering no-show information, monitoring the electronic wait list; Preparing for clinic...Permanent employmentFull timeRemote workRelocation packageMonday to FridayUS Department of Veterans Affairs
Des Moines, IA3 days ago- ...receptionist role preferred; student experience in higher education considered. Skills: Proficiency with computers and Microsoft Office applications. Customer service experience or aptitude required to communicate effectively with patients, staff, and the public....Work at office
LifePoint Health
Urbandale, IA1 day ago - ...Receptionist Summary: The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal... ...other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment....Full timeWork at officeLocal areaShift work
Trinity Health
West Des Moines, IA2 days ago - ...Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Fam Med- NW DM- DM Shift: Monday-Friday 9:00AM-5:30... ...Job ID: 184985 Overview UnityPoint Clinic Experience Specialist - Windsor Heights Family Medicine Monday-Friday 9:00AM-5:...Daily paidFull timeTemporary workMonday to FridayShift work
UnityPoint Health
Windsor Heights, IA5 days ago - ...a Ken Garff Automotive Dealership, is currently looking for a Service Advisor that aligns with our core values and acts with respect,... ...with a preference for exciting, fast-paced work Motivated, patient, conscientious, relaxed and cooperative team worker Accommodating...
Ken Garff Automotive Group
Clive, IA5 days ago - ...Clinics CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced...Part timeWork at officeMonday to Friday
Consolidated Precision Products
Des Moines, IA1 day ago - ...James Clinic, we believe healthcare should feel personal. Our patients aren't just appointment times on a schedule—they're individuals... ...experiences, and confidently educating patients about the products, services, and memberships that can help them reach their health goals....
- ...The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers...Local areaFlexible hours
O'Reilly Auto Parts
Des Moines, IA5 days ago - ...considered. Skills: Proficiency with computers and Microsoft Office applications. Customer service experience or aptitude required to communicate effectively with patients, staff, and the public. About Us Lifepoint Health is a leader in community-based care...Work at office
LifePoint Health
Clive, IA4 days ago - ...time, enthusiastic, results driven and forward‑thinking Security Service Technician to join our amazing culture. In this role, you will... ...that are typically less complex. Work closely with other specialists to cross‑train on servicing existing customers by responding to...Full timeLocal areaWork from home
Convergint
Urbandale, IA1 day ago - ...persons, ordering office supplies, finalizing invoices before they go to the customer, and helping with communication between sales & service. What you'll do Answering phone calls and transferring to the correct department Greeting customers with a friendly and...Full timeWork at office
Cfi Solutions
Des Moines, IA1 day ago - ...time, enthusiastic, results driven and forward-thinking Security Service Technician to join our amazing culture. In this role, you will... ...that are typically less complex. Work closely with other specialists to cross-train on servicing existing customers by responding...Full timeLocal areaWork from home
Convergint
Urbandale, IA5 days ago - ...timely for resolution. Serve as a primary resource for questions, problem solving, and routing inquiries appropriately. 25% Customer Service & Staff Support Provide quality customer service internally and externally, utilizing all relevant professional skills, including,...Work at officeMonday to FridayFlexible hours
- A leading education company is looking for a Scoring Assistant in Instructional Technology. This remote, part-time role involves evaluating responses from teacher candidates and engaging in collaborative scoring activities. Candidates must have a bachelor's degree and a...Part timeRemote workFlexible hours
- ...About the job Director of Surgical Services Director of Surgical Services Join Our Team in the Heart of the Heartland!... ...operations, integrating your expertise with our commitment to patient-centered care. Your leadership will be essential in shaping our...Permanent employmentRelocation package
Uplevel Sourcing
Des Moines, IA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Specialist. Be the first to apply!
Related searches
- transaction services specialist West Des Moines, IA
- protective services officer West Des Moines, IA
- health services administrator West Des Moines, IA
- full time service advisor West Des Moines, IA
- office service associate West Des Moines, IA
- service advisors West Des Moines, IA
- toyota service advisor West Des Moines, IA
- guest services associate West Des Moines, IA
- car service advisor West Des Moines, IA
- honda service advisor West Des Moines, IA