Operations Supervisor

Status: Full Time, Monday to Friday with Weekends Availability as per company needs Pay Rate: $55,000-$65,000 About the position: We are searching for our Operations Supervisor, reporting to the Operations Manager. The Operations Supervisor is responsible for overseeing daily warehouse and cross dock operations to ensure safe, efficient, and accurate movement of freight within a fast-paced 3PL environment. This role supervises warehouse associates, coordinates inbound and outbound activities, and supports operational KPI while maintaining customer service standards. The individual must be an outgoing, energetic, and data driven individual who is constantly seeking to improve themselves, their operation, and their team. Responsibilities: Leading the second shift consisting of 15-20 front line associates who support a cross-dock operation and pick / pack orders for our diverse array of customers. Directly support Retail Consolidation business, driving on-time deliveries to world-class retailers like Walmart etc. The successful candidate will coordinate with other shift leaders to ensure smooth flow of freight in and out of the building, the freight operations team, customer service, and drivers. Ensure timely processing of inbound and outbound shipments while meeting customer and carrier requirements. Monitor dock flow and labor allocation to maximize productivity and minimize delays. Monitor attendance, performance, and compliance with company policies. Assist with training and onboarding of new employees. Promote and enforce a strong safety culture throughout the facility. Conduct safety observations, incident investigations, and corrective action follow-up. Maintain housekeeping and organization standards across warehouse operations. Identify operational issues and implement process improvements, aligning focus with Fusion's vision and priorities. Support continuous improvement initiatives to increase efficiency and reduce costs. Utilize WMS, TMS, RF scanners, and operational reporting tools. Ensure accurate shipment documentation and inventory control processes. Communicate effectively with customer service, transportation, and leadership teams regarding shipment status and operational challenges. Requirements Minimum of 3 years of relevant experience in cross-dock, logistics, and transportation operations is required. Comfort with technology, to include MS Excel, Outlook, and Teams Willingness to work evening shifts and overtime shifts, when required. Experienced with multiple WMS and RF technology. Bachelor's degree preferred. What We Offer Medical, Dental and Vision Insurance Paid holidays Paid time off (PTO) About Fusion Transport | Delivering Next-Generation Logistics Solutions Fusion Transport offer more than 40 years of industry leading experience providing customized supply chain solutions. We are a rapidly growing >$300M+ company with nationwide presence. We are an integrated third-party logistics company, with a brokerage division, an in-house long-haul fleet, several warehouses around the country, and a retail consolidation business. From first contact to final delivery. Our approach is what is missing in the industry and our customer experience is what will allow us to take the next steps in Fusion's evolution! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran. #J-18808-Ljbffr Fusion Transport