Assistant Center Director

Overview Code Ninjas is the nation’s fastest-growing kids coding franchise, where children ages 5–18 learn to code by building video games they love in a fun, non-intimidating environment. Our promise is simple: Kids have fun, parents see results. We are a community hub for STEM learning, creativity, and innovation, helping kids build confidence and future-ready skills. Role Overview The Assistant Center Director is a key operational leader who supports the Center Director in running a high-performing dojo. This role blends front-line execution, team leadership, sales support, and customer experience excellence. The Assistant Center Director helps ensure the dojo runs smoothly day-to-day while developing the skills needed to grow into a future Center Director. Responsibilities Operations & Execution Support and help oversee daily dojo operations; step into leadership as needed in the absence of the Center Director; ensure a clean, organized, safe, and high-energy environment; maintain awareness of floor activity and student experience; adapt quickly to real-time needs and support smooth operations; follow up on leads, schedule tours, and support enrollment conversions; deliver engaging and informative tours for prospective families; build strong relationships with parents and ensure a high level of communication; help parents understand their child’s progress and experience; contribute to retention through exceptional service and engagement. Team Support & Development Support scheduling and daily coordination of Senseis; assist in training, coaching, and mentoring team members; lead by example on the floor through energy, engagement, and professionalism; help ensure proper staffing levels and team readiness. Student Experience & Instructional Support Engage directly with students to ensure a fun and productive learning experience; support curriculum delivery and help troubleshoot student challenges; reinforce a culture of encouragement, creativity, and problem-solving. Community Engagement & Local Outreach Support the Center Director in local community engagement efforts; school outreach and partnerships; community events, demos, and promotions; in-center events and parent engagement activities; help ensure the dojo is a welcoming and visible part of the local community. Reporting & Accountability Assist with tracking key metrics and reporting; provide updates to Center Director on operations, team performance, and customer experience; help identify opportunities for improvement and growth. Qualifications Required Experience working with children (ages 5+) and passion for youth development Strong communication, organization, and interpersonal skills Ability to multitask and thrive in a fast-paced environment Basic understanding of sales, customer service, or operations Flexible schedule including evenings and weekends Strong problem-solving and critical thinking skills Positive attitude and team-first mindset Preferred Experience in education, camps, retail, or service-based environments Sales, marketing, or customer engagement experience Interest in technology, gaming, or STEM education Associate’s degree or equivalent work experience Why This Role Matters The Assistant Center Director is essential to delivering a consistent, high-quality dojo experience while supporting growth, team development, and parent satisfaction. This role is also a critical leadership pipeline position, preparing future Center Directors to lead their own high-performing dojos and strengthen Code Ninjas’ impact in the community. Locations: Baymeadows, Fleming Island, Ponte Vedra, Saint Johns, San Pablo, World Golf #J-18808-Ljbffr