Interim General Manager - Larchmont

**A NOTE ABOUT THIS ROLE**
This is a temporary position with an anticipated duration of four to six months. Based on demonstrated performance and results during this period, the Company will make every reasonable effort to extend the assignment, transition the role to a permanent position, or place the individual in a comparable role within the organization. However, this position is not guaranteed to become permanent, and nothing in this description constitutes a guarantee of continued employment or future placement.

Join the team at Cookbook Market, where passion for great food and genuine hospitality come together in a fast-paced, energetic environment! We’re looking for dedicated, team-oriented individuals who thrive in a dynamic setting and take pride in delivering exceptional guest experiences. Whether you’re a seasoned hospitality professional or eager to grow in the industry, we offer a supportive and inclusive workplace with opportunities for career advancement. If you love working with great people, enjoy a lively atmosphere, and want to be part of a team that values quality, teamwork, and community, we’d love to hear from you!

Core Values

Hospitality  

Hospitality is who we are; it's the kindness we extend to each other; it's the friendly and genuine reception of our guests. Hospitality is the excitement & enthusiasm with which we approach our guests, our spaces, each other, and our positions. We expect our team members to execute our concept every day and hold hospitality paramount.

Intention

The best things in life are built and created with intention. Our concept is beautifully designed. When we approach our work with intention and thoughtfulness, it encourages everyone to create an exceptional experience for our guests and for each other.

Respect

Respect is fundamental to who we are. We respect our guests, ourselves, our team, our products, our resources, our peers, our leaders, and our space. We hold ourselves to the highest standards of integrity and moral principles.

Teamwork  

We value our commitment to working with and listening to each other as a team; kindness and generosity are an integral part of our professional relationships. Teamwork is essential to provide a great experience to our guests. 

Determination & Readiness

We are determined to make our guests happy and we are ready to pivot and adapt at any time. We are determined to keep our restaurants clean, organized and on a path of improvement. As a team, we are able to improvise, adapt and overcome any situation for our team and our guests. We have a readiness to satisfy the guests and meet and exceed their expectations.

• Arrive and leave on time in accordance with daily tasks
• Dress appropriately every day for work
• Create relationships with all guests and provide a welcoming environment through guest interactions at the front door and via e-mail or phone correspondence
• Write hourly staff schedules and ensure compliance with break policies. Have a complete understanding of each employee's availability and pay rates
• Create templates in 7 shifts for store schedules based on time of year & days of week, as well as business operation needs
• Code and enter invoices in PCL, submit weekly packets on time 
• Ensure hourly employees follow all break policies in effect at this location. Understand and manage labor, OT & break penalties.
• Oversee organization and maintenance of cleanliness and ensure shelves and display cases are stocked in the FOH space
• Manage costs, including receiving products using the receiving logs, entering invoices, overseeing inventories, cross checking toast prices and daily spending
• Develop a good working knowledge of the financial aspects of the restaurant including the PCL, Petty Cash Sheet, Inventory documents and Inventory Reporting
• Completion of weekly inventories 
• Review and run payroll for all hourly employees
• Communicate all challenges that arise on a daily basis with appropriate managers and supervisors and problem solve together
• Ensure a hospitable experience for all guests and maintain high guest satisfaction
• Able to thoughtfully describe all store items and use this knowledge to provide suggestions to guests
• Conduct interviews, hire, onboard new employees, and conduct reviews per company policy 
• Check out customers at the register, as needed, ensuring that all items have been rung in properly and all items are packed for the customer
• Ensure new employees are trained effectively 
• Conduct reviews of hourly employees per company policy
• Master café steps of service and maintain oversight of excellence 
• Assess all store systems for efficiency and effectiveness. 
• Communicate effectively with other store managers and buyers 

• Communicate with wine buyer regarding receiving, tag-making, sales, and pertinent wine information

• Upkeep and understanding high standards for food quality control to uphold Food Safety Standards
• Upkeeping Sanitation and Cleaning standards following procedures and using proper checklists
• Respecting the facility - picking up trash, cleaning up after yourself, taking the initiative to clean, letting appropriate supervisors know if anything is in disrepair.
• Oversee and ensure all opening and closing checklists are done properly
• Working with a sense of urgency in a fast-paced environment and work in a timely and efficient manner
• With the Director of Operations create FOH reference guides for all aspects of Cookbook: Barista, Produce, products, deli, prepared food, grab & go, cafe menu.
• With the Director of Operations work on Job descriptions that suit the Larchmont space and develop a complete training program for hourly employees.
• Take ownership of all proper receiving processes; all products should be up to the standards of the restaurant.
• It is important that the Larchmont location hits their target COGS. 68-72% blended COGS between labor and cost of goods is the goal. Anything above 72% is unacceptable. 
• Maintain a positive, team-oriented, respectful mentality.
• Other duties as assigned.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain an up to date California Manager food handlers card certification and anti-harassment certification.

FLSA Status: Exempt

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. The noise level in this environment is usually moderate.