Assistant General Manager - Larchmont

Who we are

Join the team at Cookbook Market , where passion for great food and genuine hospitality come together in a fast-paced, energetic environment! We’re looking for dedicated, team-oriented individuals who thrive in a dynamic setting and take pride in delivering exceptional guest experiences. Whether you’re a seasoned hospitality professional or eager to grow in the industry, we offer a supportive and inclusive workplace with opportunities for career advancement. If you love working with great people, enjoy a lively atmosphere, and want to be part of a team that values quality, teamwork, and community, we’d love to hear from you!

Core Values

Hospitality 

Hospitality is who we are; it's the kindness we extend to each other; it's the friendly and genuine reception of our guests. Hospitality is the excitement & enthusiasm with which we approach our guests, our spaces, each other, and our positions. We expect our team members to execute our concept every day and hold hospitality paramount.

Intention

The best things in life are built and created with intention. Our concept is beautifully designed. When we approach our work with intention and thoughtfulness, it encourages everyone to create an exceptional experience for our guests and for each other.

Respect

Respect is fundamental to who we are. We respect our guests, ourselves, our team, our products, our resources, our peers, our leaders, and our space. We hold ourselves to the highest standards of integrity and moral principles.

Teamwork  

We value our commitment to working with and listening to each other as a team; kindness and generosity are an integral part of our professional relationships. Teamwork is essential to provide a great experience to our guests. 

Determination & Readiness

We are determined to make our guests happy and we are ready to pivot and adapt at any time. We are determined to keep our restaurants clean, organized and on a path of improvement. As a team, we are able to improvise, adapt and overcome any situation for our team and our guests. We have a readiness to satisfy the guests and meet and exceed their expectations.

What you’ll do:

The Assistant General Manager (AGM) plays a key leadership role in supporting the day-to-day operations of Cookbook Market. This position bridges hourly staff and senior leadership, ensuring smooth service execution, team development, inventory accuracy, and operational excellence. The AGM leads from the floor, maintaining presence, intention, and accountability throughout each shift, and is responsible for upholding our core values while driving guest satisfaction and team performance.

Service Execution

• Master and uphold all Steps of Service with consistency across FOH roles.
• Ensure service checklists and SOPs are followed daily (birthdays, host communications, takeout protocols, chit procedures, etc.).
• Lead by example in all FOH positions as needed.
• Maintain table standards: settings, maintenance, resets, pacing, and overall flow.
• Ensure urgency and precision in resets between reservations.
• Support and guide hourly employees to ensure a productive, positive service environment.

Guest Relations & Floor Leadership

• Maintain a strong presence on the floor, directing flow and interacting with guests.
• Greet guests enthusiastically and ensure service issues are addressed promptly and professionally.
• Support table turn flow, pacing, and maximization of covers.
• Ensure phones are answered within 3 rings and guests are greeted within 5 seconds.
• Food and Beverage Knowledge
• Maintain full knowledge of menu items, modifications, and allergens.
• Demonstrate mastery of non-alcoholic beverages, espresso drinks, and beverage station standards.
• Maintain proficiency in wine offerings, including by-the-bottle selling.
• Assist in training staff in product knowledge and sales techniques.

Team Training & Coaching

• Train, coach, and support FOH staff with real-time, constructive feedback.
• Participate in new hire orientation and set clear performance expectations.
• Lead pre-shift meetings, demos, and protocol rollouts.
• Identify opportunities for team development and skill-building.

Operational Support & Cleanliness

• Maintain FOH cleanliness and readiness throughout the day.
• Ensure hourly bathroom checks are completed.
• Oversee linen, chemicals, FOH inventory, and stock levels.
• Support maintenance of dumpsters, utility areas, and storage spaces.
• Maintain and track inventory of china, glassware, silver, and beverage tools.

Administrative & Financial Responsibilities

• Develop proficiency with financial tools (PCL, petty cash, inventory systems, invoice entry).
• Assist with receiving deliveries and validating invoices.
• Support labor management functions: scheduling, OT, and break compliance.
• Communicate daily service challenges or staffing concerns to senior leadership.
• Assist with reservations, on-site catering events, and large-format to-go coordination.

General Expectations

• Arrive prepared and punctual for all scheduled shifts.
• Maintain professional appearance and demeanor.
• Work with urgency in a high-volume environment.
• Maintain accountability and uphold systems, standards, and daily checklists.
• Provide exceptional, memorable hospitality to every guest.
• Collaborate with supervisors, the Kitchen team, and department buyers.
• Assist with interviewing, onboarding, and performance reviews.
• Lead organization of storefront, BOH spaces, storage, and inventory systems.
• Help develop departmental systems to streamline and improve operations.
• Perform other duties as assigned by senior management.

Who you are:

• Hospitality-driven and energized by making people feel welcome.
• Passionate about food, beverage, and learning.
• A confident and compassionate leader who can inspire teams in a high-pressure environment.
• A strong communicator and problem solver with a calm, positive approach.
• A team player who supports others and thrives in a collaborative culture.
• Organized, detail-oriented, and committed to consistency.
• Comfortable working weekends, nights, and holidays as needed.
• Willing to grow, learn, and take on increasing responsibility.
• ServSafe Manager, RBS, Anti-Harassment Certifications (or willingness to obtain).

Qualifications:

• Previous FOH management or supervisory experience in a restaurant, café, or market environment.
• Ability to perform all essential duties satisfactorily.
• Current California Manager Food Handlers certification and Anti-Harassment certification(or ability to obtain).

FLSA Status: Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

Why Join Cookbook Market?

By joining our team, you’ll be part of a passionate, supportive group that’s constantly looking to grow, innovate, and provide the best possible experience for our guests. This role is not just about managing the floor—it’s about being a part of something bigger, contributing to a brand that’s all about warmth, inclusiveness, and the joy of sharing great food and wine.

If you’re excited about becoming a part of the Cookbook Market team and are ready to take on the challenge of a high-volume, hospitality-focused environment, we’d love to meet you!

Apply today and let’s create unforgettable experiences together.