Part-Time Weekend Receptionist

Part-Time Weekend Receptionist

Brook Hollow Golf Club - Dallas, TX 75235

Compensation: Starting at $18.50 PER HOUR

Reports to: Assistant Clubhouse Manager

Schedule: Saturday-Sunday 9am-7pm

Established in 1920, Brook Hollow Golf Club enjoys a strong reputation as one of Dallas' most historic and exclusive private clubs. World-class facilities including a fully renovated golf course that was completed in 2020, a sports complex for tennis, pickleball, wellness and swimming, and a famed ballroom. Brook Hollow has presented some of Dallas' most memorable and fashionable social events for our elite membership.

We are a high-end service golf operation seeking a highly organized and personable individual to join our team as a full-time receptionist. The successful candidate will be the first point of contact for all members, guests and visitors. This individual will be responsible for managing the front desk while ensuring a professional and welcoming atmosphere. We are looking a person who can perform any combination of duties to support our high-profile membership, guests and personnel of the Club.

Job Responsibilities/Requirements:

• Greet and welcome all members, visitors, guests and staff in a professional and friendly manner
• Answer incoming calls and direct them to the appropriate department or individual
• Manage the reception area, ensure it is clean and presentable at all times
• Manage incoming and outgoing mail and packages
• Maintain accurate records and files
• Assist with administrative tasks as needed
• Maintain online and phone reservations made through company reservation portal
• Provide schedule and other Club information to Members and guests
• Collect, sort and distribute outgoing/incoming mail to include overnight mail services
• Edit and maintain distribution of daily lunch and dinner specials menus
• Be familiar with all house rules regarding reservations
• Maintain Lost & Found items
• Responsible for reporting any phone operation problems to the Engineer
• Additional duties assigned by a Manager

Job Requirements:

• High school diploma or equivalent required
• Minimum of 1-2 years of experience in a receptionist or administrative role
• Excellent verbal and written communication skills
• Professional demeanor and appearance
• Strong organizational and time management skills
• Ability to multitask and work in a fast-paced environment
• Hospitality, Food & Beverage & customer service experience is an asset
• Self-motivated
• Independent thinker, able to handle high-stress situations in a professional manner
• Able to work well with other departments
• Excellent phone skills
• Proficient in Microsoft Word, Excel, Outlook, phone systems and other office equipment
• Able to read, write and communicate in English

Physical Requirements:

• Experience and knowledge of the golf industry preferred
• While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance, stoop, kneel, crouch, crawl and/or sit up to 12 hours per day.
• Reach with hands and arms.
• Hearing and talking sufficient to communicate with members, guests, and co-workers.
• The receptionist will be required to stand and sit for extended periods of time and may occasionally be asked to lift and move boxes or packages.

Benefits:

• Paid Time Off program
• Employee Scholarship Program
• 401(K) with 3% company contribution
• Complimentary meals while on duty

Background check required.

If you are a friendly, organized, and professional individual with a passion for customer service and administration, we encourage you to apply for this exciting opportunity!

Nicotine-Free Workplace

No smoking and/or the use of nicotine in any form is not permitted anywhere on Club property, which includes all land, buildings, structures and parking lots owned by the Club.