Head of Sales, Linga

Head Of Sales

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As the Head of Sales within PNC's Linga organization, you will be based remotely. Linga is seeking a results-driven, strategic Head of Sales to lead revenue growth across our Point of Sale (POS) and Payments solutions. This executive role will own the full sales function, including direct sales, indirect channels (dealers, ISOs, and white-label partners), and expansion of the existing customer base. Reporting directly to the General Manager, the Head of Sales will be responsible for building and executing a scalable go-to-market strategy that drives new customer acquisition, increases partner productivity, and maximizes lifetime value through up-sell and cross-sell initiatives.

Key Responsibilities:

• Revenue Leadership
• Own and deliver against company-wide revenue targets, including new logo acquisition and existing customer expansion.
• Develop and execute a comprehensive sales strategy across POS and integrated payments.
• Establish predictable pipeline generation and forecasting processes.
• Direct Sales Management
• Lead, coach, and scale a high-performing direct sales team.
• Drive performance through disciplined pipeline management, KPIs, and consistent sales methodology.
• Partner with marketing to optimize demand generation and conversion.
• Channel & Partner Sales
• Build and expand Linga's indirect sales ecosystem, including:o Independent Sales Organizations (ISOs)o Dealer networkso White-label partners
• Design and implement partner programs, incentives, and enablement frameworks.
• Drive partner recruitment, onboarding, and ongoing productivity.
• Payments Growth & Monetization
• Drive attachment rates and revenue growth for payments solutions across all channels.
• Partner with product and operations to ensure competitive pricing, margin optimization, and seamless onboarding.
• Customer Expansion (Upsell & Cross-Sell)
• Develop programs to maximize existing customer revenue, including:o Feature upgradeso Payment conversionso Add-on services
• Collaborate with Customer Success and Account Management to increase retention and ARPU.
• Cross-Functional Collaboration
• Work closely with Product, Marketing, Customer Success, and Operations to align go-to-market strategies and improve customer experience.
• Provide market feedback to influence product roadmap and pricing strategies.
• Analytics & Performance Management
• Establish and monitor sales KPIs, dashboards, and reporting cadence.
• Use data-driven insights to continuously optimize performance across all channels.
• Maintain accurate forecasting and pipeline visibility for executive leadership.

Required Experience:

• 6+ years of sales leadership experience in POS, payments, SaaS, or fintech.
• Proven success managing both direct and indirect (channel/ISO/dealer) sales models.
• Strong track record of driving high-growth revenue environments.
• Experience scaling a sales organization and building repeatable processes.

Preferred Experience:

• Deep understanding of merchant services, payment processing, and POS ecosystems SMB merchants.
• Experience with white-label partnerships and referral-based sales models.
• Background in hospitality, restaurant, or retail technology is highly desirable.

Core Competencies:

• Strategic thinking with strong execution focus
• Leadership and team development
• Partner ecosystem management
• Pipeline discipline and forecasting accuracy
• Data-driven decision making
• Strong negotiation and closing skills

Key Success Metrics:

• Total revenue growth (new + expansion)
• Payments attach rate and GP growth
• Partner/channel contribution and productivity
• Sales pipeline coverage and conversion rates
• Customer retention and upsell penetration

Reporting Structure:

Reports to: General Manager

Why Join Linga:

Opportunity to lead sales for a fast-growing POS and payments platform

Influence the strategy and structure of a multi-channel sales organization

Direct impact on company growth and market expansion

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.