Accounting Service Desk Specialist

Seeking a contract-to-hire Accounting Service Desk Specialist, the remote position will manage accounting and billing inquiries, provide proactive customer support, and troubleshoot complex billing issues while maintaining detailed documentation. Key responsibilities Act as the primary point of contact for resolving accounting and billing inquiries from internal teams and clients Drive customer experience by providing timely updates on financial matters to stakeholders Utilize investigative skills to troubleshoot complex billing issues and escalate specialized requests as needed Required qualifications At least 1 year of hands-on experience in client billing or accounting, preferably in a service-oriented environment Strong experience with financial platforms such as Aderant, ChromeRiver, and BillBlast Proficiency in Microsoft Excel, including the use of filters and pivot tables Excellent home office setup, including dual monitors for efficient multitasking High School Diploma or GED required; Associate's Degree in Accounting, Finance, or related field preferred