Front Desk Chiropractic Assistant

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

At Goldson Spine Rehabilitation Center (GSRC) , your well-being is our mission. For over 25 years, we have served the Southeast Florida community through a holistic, multi-disciplinary approach. With five locations and a dedicated team specializing in chiropractic, physical therapy, and psychotherapy, we pride ourselves on being a trusted pillar of health and wellness.

 
We are looking for a Part-Time Front Desk Chiropractic Assistant to be the first friendly face our patients see. In this role, you aren’t just handling paperwork—you are the engine that keeps our practice running smoothly. From scheduling and organization to essential administrative support, you will play a key part in advancing our company goals and ensuring every patient feels cared for from the moment they walk through our door.

Work Schedule:

• Monday and Friday: 8am -6pm 
• Wednesday: 8am -5pm 

Purpose:
Providing support to chiropractors and managing patient flow. 

 
Responsibilities:
·         Request and collect required patient identification and documentation to ensure accurate recordkeeping.
·         Review all patient forms for completeness and accuracy prior to submission.
·         Perform essential functions in ChiroTouch, including creating patient accounts, posting payments, scheduling appointments, and entering detailed notes.
·         Manage the waiting room by assisting patient needs, maintaining flow, and ensuring the office runs on schedule.
·         Maintain organized and up‑to‑date patient files in accordance with office standards.
·         Uphold all HIPAA regulations when handling or discussing patient information.
·         Monitor and respond to email correspondence in a timely and professional manner.
·         Answer incoming calls, addressing patient questions, concerns, and appointment requests with excellent customer service.
·         Keep the office clean and presentable throughout the day, performing spot cleaning as needed and completing end‑of‑day cleaning tasks.
·         Accurately document patient information within the software system and ensure all entries meet quality standards.
·         Maintain and update the referral spreadsheet in Excel.
·         Attend monthly and quarterly office meetings, as well as annual company events.
·         Participate in cross‑training opportunities to support additional areas of the company as needed.

 
The above responsibilities are not limited and may include other tasks as deemed necessary for the efficient operation of the core functions of Goldson Spine Rehabilitation Center.

 
Skills & Abilities:
·         Good written and verbal communication skills in English, and the ability to communicate to a diverse range of people clearly and effectively
·         Good use of a computer, printer, fax, scanner, and copier machines
·         Ability to work in and contribute to the team
·         Ability to provide excellent customer service
·         Ability to multitask while still paying attention to the details
·         Good time management skills

Minimum Qualifications:
High School Diploma

Bilingual in English and Spanish 

Compensation:
$16.00 - 18.00