Hotel Front Desk Agent
Hampton Inn & Suites Port St. Lucie
Job Description
Job Description
Front Desk Agent
Hampton Inn & Suites – Port St. Lucie, FL
Do you love meeting new people, staying organized, and being the first friendly face guests see when they arrive? ✨
Hampton Inn & Suites Port St. Lucie is looking for a Front Desk Agent who brings positive energy, professionalism, and a passion for great service.
If you enjoy fast-paced days, teamwork, and making someone’s stay feel special—you might be the perfect fit!
What You’ll DoWelcome guests with a smile and handle smooth, efficient check-ins & check-outs
Manage reservations, cancellations, and special requests
Answer phones, coordinate guest needs, and assist other departments
Maximize room revenue through suggestive selling
Handle cash, billing, and guest accounts accurately
Maintain a clean, organized, and professional front desk area
Follow hotel policies, safety procedures, and brand standards
Jump in to help wherever needed to keep operations running smoothly
Friendly, reliable, and guest-focused attitude
Strong communication and customer service skills
Ability to handle guest concerns calmly and professionally
Comfortable using reservation and inventory systems (or eager to learn!)
Previous hotel front desk experience preferred , but not required
(2+ years in customer service, sales, or similar roles welcomed)High school diploma or equivalent
Flexible availability (including weekends and holidays)
We take care of our team so they can take great care of our guests:
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off
Supportive team environment
Opportunity to grow within the Hilton family
If you’re dependable, personable, and excited to create great guest experiences every day, we’d love to meet you!
Apply today and start your hospitality journey with Hampton Inn & Suites Port St. Lucie!
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