Office Manager

HealEx exists on a simple but powerful belief: exploitation ends when trauma heals. We operate specialized mobile clinics that bring trauma-focused medical and mental healthcare directly to people experiencing human trafficking and sexual exploitation — in Salt Lake City, the Dominican Republic, India, and beyond.Since 2021, HealEx has provided over 10,000 medical visits, served more than 1,000 exploited people, and helped 25 individuals exit exploitation entirely. Our model works because we go to them — earning trust through consistent, compassionate care until people have enough self-worth to pursue freedom.We're growing. And we're building the team and infrastructure to match that growth responsibly.Role OverviewThe Office Manager is a critical hire that will take on a wide range of administrative, operational, and clinic logistics responsibilities currently carried by our leadership team. This role exists to free our providers and Executive Director to focus on patient care, fundraising, and program development.This person will work closely with the Executive Director and become an integrated part of our Executive Team meetings. They will own day-to-day operations, and be the connective tissue that keeps the Salt Lake City based office running smoothly. Responsibilities Office & Administrative Manage day-to-day administrative tasks including email correspondence, document signing, and sending voided checks Manage ICHRA (Individual Coverage HRA) administration Pay invoices and bills Serve as a signer on organizational accounts and handle related financial logistics Coordinate routine inquiries that don't require executive involvement Mobile Clinic Operations Schedule and track maintenance for the mobile clinic vehicle Stock, clean, and organize the clinic and office space Order and coordinate supplies; receive and track deliveries Source snacks and supplies for clinic staff Maintain vehicle insurance, renter's insurance, malpractice insurance, and consent forms Coordinate ride-alongs and volunteers as needed Manage relationships and scheduling with students and clinical rotations Manage prior authorizations and coordinate with pharmacies on medication refills as directed by providers Be present on the mobile clinic 2 nights per week to assist with data tracking, new patient intake, scheduling, and insurance Who We're Looking For Mission-driven heart with passion for moving our cause forward Highly organized with strong attention to detail Comfortable wearing many hats and being flexible with ever changing priorities and demands Proactive communicator who follows through without being reminded Comfortable with basic administrative tasks: email, invoicing, scheduling, and data entry Able to work independently and take ownership of operational systems Genuine care for HealEx's mission of serving underserved communities Prior experience in healthcare, nonprofit operations, or office management is a plus — but not required Resilient nature to work in a cause that can be incredibly heavy and overwhelming, and find the strength to carry-on Ability to speak, read, and write in English fluently Working knowledge of and ability to learn and use software such as Microsoft Word, PowerPoint, Excel, Google Drive, and electronic medical records. Health benefit eligible after 6-month probationary period Mission-driven team environment with meaningful work Opportunity to grow with the organization long-term Potential for travel to Dominican Republic, India, or others depending on needs of the team A Note on Commitment We're looking for someone who sees this as more than a job. HealEx is growing, and this role will grow with it. We're investing in the right person for the long term — and we hope you're looking for the same. We are looking for someone interested in sticking around for a minimum of 3-5 years. #J-18808-Ljbffr