Business Data Analyst

Job Title Business Data Analyst About your role: You will serve as a business data analyst supporting strategic planning, operating reviews, leadership reporting, and executive materials. You will work across technology, operations, finance, HR, and executive leadership to deliver reporting, analysis, and performance insights. Your work will help leaders monitor key priorities, assess business performance, and make informed decisions using accurate and timely data. What you'll do: Build and maintain reporting cadences, scorecards, and dashboards that track key performance indicators and support business and enterprise priorities. Analyze financial, workforce, program, and operational data to identify trends, explain variances, and produce clear insights for leadership review. Develop executive-ready reporting and presentation materials for business reviews, leadership meetings, and board updates. Manage data sourcing, validation, reconciliation, and quality controls to improve reporting accuracy and consistency across datasets. Evaluate strategic initiative portfolios by tracking milestones, risks, dependencies, and delivery status to support prioritization and escalation decisions. Lead improvements in self-service reporting, data automation, and reporting processes to increase efficiency, governance, and analytics maturity. Partner with stakeholders across technology, operations, finance, HR, and leadership teams to define metrics, align reporting outputs, and translate business questions into measurable analysis. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 6+ years of experience in business data analysis, business intelligence, reporting, or analytics within technology, operations, or similar business environments. 6+ years of experience using SQL, Microsoft Excel, Power BI, Tableau, or similar reporting and visualization tools to build dashboards, data models, and actionable analysis. 6+ years of experience translating business questions into metrics, reporting frameworks, and executive-ready insights for senior leaders. 6+ years of experience performing data validation, reconciliation, variance analysis, and trend analysis across multiple data sources. Bachelor's degree in business, finance, data analytics, computer science, or a related field, or equivalent combination of education, related experience and/or military experience. Experience that would be great to have: Experience supporting technology and operations organizations within financial services. Experience analyzing strategic programs related to modernization, artificial intelligence, cost optimization, or analytics enablement. Experience developing reporting for executive leadership, operating reviews, or board-level materials. Master's degree in business, finance, data analytics, or a related field, or equivalent combination of education, related experience and/or military experience. How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers’ extra effort with points redeemable for rewards Eight Employee Resource Groups to foster a collaborative culture and expand your network Unparalleled professional growth with training, development, and internal mobility opportunities Medical, dental, vision, life, and disability insurance options available from day one Retirement planning and discounted shares with the Employee Stock Purchase Plan Tuition assistance and reimbursement program Paid parental, caregiver, and military leave Salary Range $97,500.00 - $164,400.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions. Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on click.appcast.io. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. #J-18808-Ljbffr