Customer Solutions Engineer

Job DescriptionJob DescriptionQuantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG). Quantum Leap was founded by a team of technologists and engineers to focus exclusively on advancing USG interests against the Nation’s threats in an age of Strategic (Great Power) Competition. We have built a highly collaborative workforce dedicated to countering those threats in an environment designed for success. This an entrepreneurial, fast-growing company, where the right candidate can join and really make a difference. Quantum Leap Research is seeking Customer Solutions Engineersto design, build, and support integrated infrastructure solutions for internal and external customers. This team operates at the intersection of systems engineering, networking, automation, and customer engagement—serving as the “glue” that connects technologies into workable, reliable solutions. The ideal candidate is a hands-on engineer who enjoys solving complex problems, integrating systems, and working directly with customers to deliver outcomes. Responsibilities:Design and deploy end-to-end infrastructure solutionsfor customer environmentsIntegrate multiple technologies across:Linux systemsNetworking environmentsAutomation frameworksWork directly with customers to:Understand requirementsTranslate needs into technical solutionsDeliver and support implementationsTroubleshoot complex issues across systems, networking, and applicationsDevelop and maintain automation using Ansible and scriptingBuild and configure systems, ensuring reliability and performanceParticipate in system integration and validation effortsCollaborate with infrastructure, platform, and security teamsSupport ongoing operations and continuously improve deployed solutions Qualifications:RequiredStrong hands-on experience with:Linux systems engineering / administrationNetworking fundamentals(routing, connectivity, troubleshooting)Experience with:Automation tools (Ansible preferred)Scripting(Bash, Python, or similar)System integration across multiple technologiesStrong troubleshooting skills across:OSNetworkApplication layersExperience working in customer-facing or stakeholder-facing rolesAbility to work independently and drive solutions forward PreferredExperience with:RF (radio frequency) technologiesAudio systems or related technologiesExposure to:Secure or regulated environmentsMulti-domain or complex integration challengesCompensation and Benefits:We seek the best-and-brightest professionals at all levels so offer highly competitive compensation and an excellent benefits package. Salary Range: $135,000 - $165,000. Salary ranges reflect compensation for qualified candidates across a range of experience levels and are flexible; actual salary will be determined based on demonstrated skills, experience, and performance. Company-sponsored benefits include: 6% 401(k) company match with immediate vesting, educational assistance up to $7,000 per year, 100% insurance premium subsidy for employees (75% for dependents), Anthem medical, Guardian dental, life and disability coverage, 3 weeks’ vacation, 2 weeks sick leave, and 11 holidays. Quantum Leap is an Equal Opportunity Employer DescriptionQuantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG). Quantum Leap was founded by a team of technologists and engineers to focus exclusively on advancing USG interests against the Nation’s threats in an age of Strategic (Great Power) Competition. We have built a highly collaborative workforce dedicated to countering those threats in an environment designed for success. This an entrepreneurial, fast-growing company, where the right candidate can join and really make a difference.Company DescriptionQuantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG). Quantum Leap was founded by a team of technologists and engineers to focus exclusively on advancing USG interests against the Nation’s threats in an age of Strategic (Great Power) Competition. \r\n \r\nWe have built a highly collaborative workforce dedicated to countering those threats in an environment designed for success. This an entrepreneurial, fast-growing company, where the right candidate can join and really make a difference.