Director of Quality

About Torus Torus is headquartered in Utah and is expanding manufacturing at our 545,000-square-foot facility in Salt Lake City called GigaOne. Our mission is to build the world’s first mesh energy infrastructure — built to unite people and communities through resilient, secure, and intelligent power. We design, engineer, manufacture, install, and support our systems end-to-end, standing behind them throughout their lifecycle. Torus systems help reduce costs, lower emissions, and protect facilities from outages, while strengthening the security and reliability of the broader utility grid. Torus is committed to American manufacturing, engineering excellence, and building energy systems that last. Torus has raised over $267 million from investors like Magnetar, Mercado, ICONIQ and Origin Ventures. The investments are helping to accelerate deployment of modular power plants across utilities, data centers, and industrial sectors. This investor confidence reflects the strength of our team, technology as well as the scale of the problem we are solving. At Torus, you will be part of something larger than a single product or technology. Your work will help build energy infrastructure that supports and strengthens our electrical grid, critical systems, industry, and communities for decades to come. We value accountability, collaboration, and clear thinking. We are looking for people who want to solve hard problems and build things that matter. About The Role We are looking for a Director of Quality to build and lead a lean, high-leverage quality organization across two pillars: Quality Systems and Quality Assurance. This role operates on a clear ownership model. Quality performance is owned by the teams responsible for the work — Supply Chain owns suppliers delivering products that meet our specifications, and Manufacturing owns producing products to our specifications. The quality organization is not a substitute for that ownership. Instead, it establishes the system that defines our policies and procedures — “say what you do, do what you say” — in alignment with applicable regulatory requirements, verifies adherence to that system, and provides the structure and rigor that hold our technical performance to standard. The ideal candidate is comfortable leading a small team, building the framework that lets others own quality well, and driving systemic improvement through data and disciplined problem-solving rather than headcount. Who You Are An Architect of Accountability: You value extreme accountability. You understand that quality is about building the systems, frameworks, and visibility that empower Supply Chain, Manufacturing, and Engineering to successfully own their technical performance. A Clear and Collaborative Communicator: You are a transparent, data-driven communicator who values clear thinking over bureaucracy. You seek context before making assumptions, giving prompt and actionable feedback across all cross-functional lines to keep teams aligned. A Disciplined Problem-Solver: You approach complex technical challenges with cautious optimism. You rely on structured root cause analysis, statistical methods, and collective team input to eliminate waste and drive systemic, continuous improvement. Comfortable with Ambiguity and Scale: You thrive in a scaling startup environment where processes are actively being built and refined. You lean into ambiguity with a practical, problem-solving mindset, focusing on high-leverage solutions rather than growing headcount. Quality-Minded: You understand that your work directly powers sustainable energy infrastructure designed to support real communities for decades. For you, precision and product reliability are non-negotiable. Responsibilities **Quality Systems Establish, document, and maintain the Quality Management System (QMS) that defines company policies and procedures and how work is performed across the organization. Ensure the QMS aligns with applicable regulatory, safety, and industry standards relevant to energy storage manufacturing (e.g., ISO 9001, and product/safety standards such as UL 9540 / 9540A, UL 1973, IEC 62619, UN 38.3, IEEE 1547, and NEC requirements, as applicable). Verify adherence to the system through internal audits, supplier and process audits, and management reviews; drive timely closure of findings. Own document and change control, training records, and quality records, ensuring the system stays current as products and processes evolve. Partner with cross-functional teams so the system enables their ownership of quality rather than adding bureaucracy. **Quality Assurance (Technical Performance) Provide the structure to identify, contain, disposition, and resolve nonconformances to our specifications across incoming material, in-process, and finished product. Lead the nonconformance and CAPA (corrective and preventive action) process, applying structured root cause analysis to eliminate recurrence. Track, analyze, and report quality data and metrics; turn that data into clear signals that drive systemic performance improvement. Establish inspection criteria, acceptance standards, and verification methods in partnership with Engineering and Manufacturing. Lead continuous improvement efforts (e.g., 8D, A3, Six Sigma, statistical methods) to improve first-pass yield, reduce defects, and strengthen reliability over the product’s lifespan. **Leadership & Cross-functional Partnership Build, lead, and develop a small but capable quality team; prioritize ruthlessly and operate with high leverage. Reinforce the distributed ownership model — coaching Supply Chain, Manufacturing, and Engineering to own quality within their functions while quality provides the system and assurance. Act as the primary quality interface for customers, suppliers, auditors, and regulatory or certification bodies. Support supplier quality development and incoming material quality in partnership with Supply Chain. What Success Looks Like A clear, lived QMS where teams know what they are accountable for and consistently do what the system says. Nonconformances are caught early, resolved at root cause, and trending down. Quality data drives decisions, and improvement is systemic rather than reactive. A culture where quality ownership lives in the responsible teams, enabled by the structure your organization provides. Required Experience Bachelor’s degree in Engineering, a technical/scientific field, or equivalent experience. 8+ years in quality within a manufacturing or hardware environment, including leadership responsibility. Demonstrated experience building or significantly maturing a QMS (ISO 9001 or comparable) and leading internal audit programs. Strong command of root cause analysis and CAPA, with a track record of measurable, data-driven improvement. Proficiency with quality data, metrics, and statistical methods; able to translate data into action. Excellent cross-functional leadership and communication skills, with the ability to influence without owning every problem. Preferred Experience Experience in energy storage, batteries, power electronics, or related regulated hardware. Familiarity with relevant safety and certification standards (UL, IEC, IEEE, NEC, UN 38.3) and working with certification bodies. Certifications such as ASQ CQE, CQA, CMQ/OE, or Six Sigma Black Belt. Experience scaling quality in a growing manufacturing operation. Our Perks & Benefits Financial Employee Rewards Package including Equity 401(k) Retirement Savings Plan Torus paid Life and AD&D Insurance with option to purchase additional coverage Voluntary Short- and Long-Term Disability Insurance Health & Wellness Health Benefits Package: Choice between traditional PPO or HSA eligible medical plans; Dental insurance; and Vision insurance Time Off Unlimited Discretionary PTO 10 paid company holidays Waiting period-free 100% paid parental leave Culture & Community Regular company-wide offsites to showcase our progress and learnings. A time to step back, think strategically, and work on the business together. Team members receive Torus branded gear Peer Recognition Program Fully stocked break rooms with free snacks and drinks. Because great work deserves great fuel Additional Details **Background Check All candidates are subject to a background check. **Location + Travel The role is based in our Salt Lake Headquarters GigaOne Warehouse and some work performed at our South Salt Lake warehouse. **Schedule Full-Time, Salaried **Compensation : $150,000 - $165,000 (Note: We have the flexibility to hire at different levels, which may impact the corresponding pay range.) **Work Authorization Applicants must already have the legal authorization to work in the US without requiring any employer sponsorship. **Physical Requirements Must have the ability to safely lift and move objects weighing up to 50 lbs. Must be capable of standing, bending, and executing repetitive tasks for prolonged periods of time. Ability to read, identify, observe and recognize details, color-coding and fine print at close range on associated engineering drawings. Ability to don personal protective equipment to include, but not limited to, respiratory protective equipment with proper seal, coveralls, ear protection, gloves, eye protection & safety helmet. Ability to observe, detect and respond to audible and visual machine malfunction warnings. Ability to communicate information so others can understand. Must be able to exchange accurate information in these situations. Must report to work reliably and with the ability to use full and unimpaired skills and judgment to safely execute your job. Proficiency in reading, writing, and speaking English required. Torus is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. #J-18808-Ljbffr Socket.dev