Director of HR Operations

Director of HR Operations Location: Tampa, FL | Employment Type: Full-Time / Permanent / Onsite Overview The Director, HR Operations ensures that Mattamy’s benefits, wellness, compensation, payroll, leave administration, and HR systems are competitive, compliant, scalable, and aligned with the company’s business and talent strategies. Responsibilities Lead the strategic design, evaluation, implementation, and optimization of enterprise‑wide benefits and wellness programs, including medical, dental, vision, life insurance, AD&D, HSA, FSA, 401(k), and voluntary benefits, to support employee well‑being, engagement, and retention. Direct the planning, execution, and continuous improvement of the annual open enrollment process, including benefits education, employee communications, and change management strategies. Monitor market trends, industry best practices, and legislative developments related to employee benefits and total rewards, ensuring programs remain competitive, compliant, and aligned with organizational objectives. Oversee all benefits‑related compliance activities, including the preparation and filing of Forms 1095 and 5500, administration of 401(k) compliance requirements and audits, and adherence to applicable federal, state, and local regulations. Partner with brokers, external counsel, and vendors to maintain and update Summary Plan Descriptions (SPDs), plan documents, and required participant communications. Lead, develop, and mentor a high‑performing HR Operations team by establishing clear performance expectations, fostering professional growth, and promoting a culture of accountability, collaboration, and continuous improvement. Drive organizational capability and operational excellence across Compensation (in partnership with MAM), Benefits, Payroll, HRIS, and Total Rewards through scalable processes, governance frameworks, and technology‑enabled solutions. Provide strategic oversight of payroll operations, ensuring the accurate, timely, and compliant processing of employee pay, incentive compensation, deductions, taxes, and related reporting requirements. Evaluate and recommend enhancements to benefit programs and offerings, including financial analyses and business cases, to support talent attraction, retention, and workforce engagement. Balance employee value and experience with cost‑effectiveness by optimizing benefits offerings, vendor partnerships, and program administration while maintaining fiscal responsibility. Serve as a key stakeholder in HRIS and payroll technology strategy, including system selection, enhancement initiatives, integrations, implementation efforts, and long‑term roadmap planning. Establish and maintain HR data governance standards to ensure the accuracy, integrity, security, and reporting effectiveness of employment, organizational, compensation, and workforce data. Act as the primary liaison with benefits brokers, third‑party administrators, vendors, legal counsel, auditors, and governmental agencies on matters related to Total Rewards, payroll, and compliance. Analyze market trends and compensation data to design, implement, and maintain competitive national, regional, and local salary structures that support organizational talent objectives. Partner with MAM Compensation and U.S. business leaders on the design, implementation, and administration of incentive and compensation programs, ensuring alignment with business goals, performance outcomes, and market competitiveness. Advise senior leadership and Talent Acquisition teams on compensation, benefits, and total rewards trends to ensure the organization remains competitive and responsive to evolving workforce needs. Develop and deliver training and education programs for leaders and managers on compensation philosophy, salary administration, incentive plans, and total rewards practices. Design, implement, and manage annual Total Rewards statements to effectively communicate the full value of the organization’s compensation and benefits offerings to employees. Prepare and present reports, analyses, and recommendations to senior leadership regarding Total Rewards strategy, workforce trends, compliance matters, and operational performance. Perform other duties and responsibilities as assigned. Qualifications Bachelor’s degree, preferably in Human Resources, Business, or related field. Certified Benefits Professional (CBP) or similar designation or professional experience desired. 10+ years of progressive experience in benefits and/or compensation. Previous benefits broker or account manager experience desired. Experience working with Dayforce, Ultimate software (UltiPro) and/or other related HRIS systems is preferred. Strong organizational skills with an eye for detail. Must be able to manage a high volume of tasks and duties in an efficient manner in a fast‑paced environment. Able to be strategic, but also hands‑on as required. Strong interpersonal, written, and verbal communication skills are required. Proficiency with Microsoft Office, particularly Excel including V‑Lookup and pivot tables. Benefits 3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time Health, Dental and Vision Insurance Life Insurance and Short/Long Term Disability Flex Spending, 401(K) with Company Matching and Tuition Reimbursement Entertainment Discounts, Employee Home Ownership Program and Company‑wide Volunteer Program Equal Opportunity Employer Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons. #J-18808-Ljbffr