Inside Sales

Inside Sales Representative

We are seeking a proactive Inside Sales Representative to join our team. The Inside Sales Rep will be responsible for generating leads, qualifying prospects, and driving sales opportunities to achieve revenue targets. This role requires excellent communication skills, a customer-focused approach, and the ability to work in a fast-paced environment.

The ideal candidate is able to manage inside sales activities by performing the essential duties and responsibilities personally or through Sales Support Team members. Must have the ability to build long-term relationships and provide outstanding follow-up.

Duties/Responsibilities:

• Works on leads and opportunities coming from Info @, calls, walk ins, VP of Sales & pre-existing clients
• Capture all necessary client information and enter in SalesForce
• Qualify the lead source correctly SF
• Proper use of the CRM events connected to a sales order (SPS)
• Meets with clients to discuss and develop leads, create architectural specifications and select materials suitable for the intended application
• Introduce and explain materials and products to clients
• Demonstrates the functions and utility of products or services to customers based on their needs
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Collaborate with the sales team to share best practices and drive sales initiatives
• Prepare and deliver sales proposals, quotes, and contracts
• Provide exceptional customer service throughout the sales process and after-sales support
• Maintain accurate and up-to-date sales records and reports
• Maintaining potential and current projects in SalesForce
• Provide client support and customer service via phone, email and in person
• Set up Zoom and conference calls
• Conduct meeting and presentation both in person at the showroom and remotely
• Conduct viewings
• Participate in all sales meetings as requested
• Work with VP of Sales & showroom team leaders on sales goals
• Identify and pursue new sales opportunities through cold calling, networking, and referrals
• Build and maintain a network of sources from which to identify new sales leads
• Build and maintain relationships with existing customers to ensure repeat business
• Continuingly learn new products
• Knowledge of all products and services and ability to explain material and products to clients
• Follow-up on projects/quotes
• Discuss special orders with SPO team & relay information to clients
• Work with outside sales reps
• Attend business events & training sessions both on-site & off-site
• Welcoming and greeting clients as necessary
• Adhere to ABC Worldwide Stone policies and procedures
• Perform other work-related duties as assigned

Required Skills/Abilities:

• Must be a team player with a positive attitude
• Excellent communication and negotiation skills
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong interpersonal skills with the ability to build and maintain relationships
• Self-motivated with a proactive approach to work
• Ability to work independently and in a team environment
• Results-oriented with a track record of consistently achieving or exceeding sales targets
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient in MS Office and CRM software
• Experience with SalesForce

Education and Experience:

• High school diploma or equivalent.
• At least two years related experience required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Regularly required to talk or hear
• Occasional standing, walking & reaching with hands or arms
• Vision abilities include close vision, distance vision, and the ability to adjust focus.
• Must be able to lift up to 15 pounds at times.

If you are a motivated sales professional with a passion for exceeding targets and providing exceptional customer service, we encourage you to apply.

Salary Range: $60,000.00 - $85,000.00 commensurate with experience

We offer a competitive salary along with comprehensive benefits and opportunities for professional growth. Join our team and take your sales career to new heights! Apply now.