Switchboard Operator
$18 - $23.54 per hourColumbia Memorial Health
Switchboard Operator Location: Saratoga Springs, NY Employment Type: Per Diem Shift/Schedule: Varied Department: Communications Salary Range: $18.00-23.54/hour, based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We're looking for a dedicated Switchboard Operator to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our Communications team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. What You'll Do
- Operates the communications console and directs/routes telephone calls, beeper pages, and other forms of communication to appropriate parties.
- Relays all pages for emergency codes and drills.
- Serves as a front line public relations representative and ensures smooth communication between all departments and those requiring communication services.
- Handles emergent calls and alerts appropriate personnel or outside agencies to medical emergencies or possible facility emergencies.
- Assists patients with telephone calls and personnel at the Information Desk.
- Serve as a positive, professional representative of our hospital and community
- HS Graduate/GED is required.
- A minimum of 6 months switchboard experience in a health care environment or experience with high volume calls in a customer-oriented environment is required.
- Strong communication and teamwork skills
- Commitment to providing patient-first, high-quality service
- Comfort working in a fast-paced, collaborative environment
- A caring, community-focused culture rooted in teamwork and trust
- Supportive leadership that invests in your development and well-being
- Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
- Opportunities to grow within the Albany Med Health System
- Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions
Vacancy posted 3 days ago
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